Question about Sony A Alpha - Slt-a65v Digital Slr Camera A65

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My A65 stopped working "camera error" !

Sent it to sony for repair. In formed that "part" to repair was not available. Under warranty, they offered me a lesser model. I thn determined it was no longer being sold by Sony. An information you can offer me as I pursue a settlement in this matter will be appreciated, Thanks Larry

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Posted on Jan 02, 2017

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SOURCE: Camera lens problem

Im confused, will you pay the lens assy? or they will replace the lens assy free of charge cause its warranty? In my opinion, if all the functions are working, shooting, zooming, flash, playback. just keep the camera, if they will replace the lens assy free of charge, fine. If charge to you, and it will free you from doubts(security) and your willing to pay it. have it replaced. But as I said, if its still working, just free your worry, anyway its warranty, whenever it will break, bring it to service ctr, just say my camera doesnt work. thanks

Posted on Sep 14, 2007


SOURCE: pre-focus

Mu DSC-H5 had the problem. I fixed it myself. The root cause of this problem is the polymer film on the contact of the shutter button is not durable. it deforms with use. The filim is glossy black in color. you can see it if you remove the shutter button. Carefully remove the filim using a fine blade. It is stuck with an adhesive on to the membrane switch contact. make a similar filim from a OHP sheet( use a paper punch) and replace the old filim.

Posted on Apr 18, 2008

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SOURCE: When the camera is turned on, the lens vibrates briefly for 4 sec

It is likely to be an issue with the auto focus in the lens. You will get the grinding noise even if you switch the camera on in manual focus, but not if you take pictures in manual focus.

Posted on Dec 08, 2009

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SOURCE: Defective CCD - Sony DSC F717 Digital Camera

sonyfsd is right.
In the UK the process was very painless for me a couple of months ago (Dec 2009). Using their online fault-reporting service, I was told to use the words "Known Fault" in the description of the problem. Freepost label and free return meant no charge to me whatsoever.
Only problem was Parcel Force who left the repaired camera, unsigned for, outside my house all day long. Anyone could have stolen it.

Posted on Feb 08, 2010

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SOURCE: My Sony DSC H9 Failed

The problem is in the Systems Control Board "controls vital areas of the camera" or the battery needs to be replaced, if you have already checked the battery then the alternative is not good news.

Posted on Mar 30, 2011

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Sometimes there is a constant vibration in my camera and when i take pictures there blurry, If I leave it for some days it can be no problemes for some pictures but suddenly the vibration is back.

This is a known issue on a number of Sony cameras and even if out of warranty they have been offering free repairs.

Contact the Sony service centre in your country to find out whether your camera is covered. They will try to scare you off by saying that if the fault is found to be due to a different cause then you'll have to pay, but every DSC-T200 and T300 I've sent back so far has been a free repair (you pay only the shipping, Sony pay the return shipping costs).

Oct 08, 2010 | Sony Cyber-shot DSC-T300 Digital Camera

2 Answers

Green tint on screen

2006 Model Year SXRD Televisions:
Models: KDS-50A2000, KDS-55A2000, KDS-60A2000, KDS-R60XBR2, KDS-R70XBR2
As part of the Sony commitment to quality, Sony is announcing that it is extending the limited warranty (parts and labour) in Canada on the optical block of 2006 model SXRD televisions (models listed above) until June 30, 2010 , regardless of purchase date. This extended warranty does not apply to replaceable projection lamp and other parts that may be used in the televisions.
Sony is also announcing that for any owner of these model SXRD televisions who paid out-of-pocket expenses on or before December 31, 2008 for an estimate or repair service to replace the optical block, Sony will reimburse the customer by mail for the cost of the optical block and the labour expense to replace it, subject to certain conditions. To receive reimbursement, please follow completely the directions on the claim form for reimbursement attached HERE; all claims must be postmarked by January 31, 2009. See the claim form for complete terms and conditions.
In addition, for any customer who later experiences this issue on one of the affected models, Sony will cover the cost of the optical block repair (parts and labour) at no charge through June 30, 2010.
For customers currently under a 3rd party extended warranty or service contract, please contact your third party service provider directly. This offer is available only to end-user consumers who purchased their affected television at retail in Canada and is not transferable. The offer is not available to providers, obligors, underwriters, or administrators of performance service plans, buyer protection plans, or other warranty or extended warranty programs. This offer is not part of the Sony limited warranty or Sony Care extended warranty plan.
For further details please contact Sony Canada's Customer Information Center 1-877-899-7669
All other terms of the Sony limited warranty or Sony Care extended warranty plan, as applicable, continue to apply.

Aug 24, 2009 | Sony KDS-50A2000 50" HDTV

4 Answers

We have a Minolta Dimage A1 the CCD is broken and we want to get it replaced, a website said that we could do it for free but that was in 2005 and now we dont know what to do.

It's a faulty 5MP Sony CCD and there was a massive problem with them failing due to a manufacturing defect. Sony issued a "soft recall" on their own cameras whereby customers complaining of the fault outside of the warranty were being told to return the camera to Sony for a free repair. I sent two back last year which I'd bought in 2004 and they still repaired them free (it would have been cheaper for them to send me newer, later models in exchange!)

Minolta (later Konica Minolta) had a similar arrangement but have now been taken over by Sony, they are honouring some claims for Konica Minolta branded products, but not for Minolta products. I understand that this is both for practical purposes as the additional spare parts needed when the sensor is replaced are not readily available and also because the Minolta products affected have all now reached the end of their original design lifespan.

In short, you've left it too late and should have pursued the problem at the time it occurred.

Good, used A1's typically sell for £40-£50 in the UK but unless they've had a replacement sensor fitted under warranty are a big risk. Don't accept the seller's assurance that the sensor has been replaced unless they can show the sales docket. A2's have the 8MP sensor which did not have the same problem and have a far better viewfinder go for around £80-£100. Prices are somewhat lower in North America so repairs are clearly not cost effective.

Mar 21, 2009 | Konica Minolta DiMAGE A1 Digital Camera

2 Answers

EX-V7 Casio Camera Stablizer Error

The problem is already fixed. I sent it to Casio Repair Office to get it fixed. They will repair for me without any charge and mail it back to me.
Thank you for the offer though.

Naweed Jan

Mar 05, 2008 | Casio Exilim EX-V7 Digital Camera

12 Answers

Black screen

Solution #2 posted on May 14, 2007 4%20stars_w.png
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For US there's hope too!

Nov 28, 2007 | Sony Cyber-Shot DSC-T1 Digital Camera

2 Answers

Warranty problems with Sony

I also have the camera...different problem...gray lines on screen.Only made 12 tapes.I have come to this conclusion...Sony quality is not what we think it is...i will only buy cheap throwaway electronics from now on.I got screwed out of $460.They want $190 to take a look...Mini- tape units are now down to $189 at Chains.Idea?? is cheap service available in India?

Feb 14, 2007 | Sony DCR-PC55 Mini DV Digital Camcorder

3 Answers

Faded image horizontal lines on pictures but LCD is normal.

I think it is the apparture problem. I you open a wide apparture at bright lightsyou get the same defective image. our cam needs repairing of iris control.

Nov 03, 2006 | Sony Cyber-Shot DSC-F717 Digital Camera

3 Answers

Lens stuck out

If it is under warranty send it in as soon as possible. Have a brother same problem. I believe it is a known problem with Sony cameras, but you don't see that in there adds. But he sent his in they replaced the lens assembly and updated the software. His was only three monthes old at the time.

Jul 30, 2006 | Sony Cyber-Shot DSC-W5 Digital Camera

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