Question about Android Cell Phones
My phone (ZTE prelude) from AIO/Cricket wireless is force closing everything and sending me to Android System Recovery when I try factory resetting my phone. It also won't reboot right. It is not rooted or anything what do I do? This is the screen it goes to.
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Posted on Jan 02, 2017
This basically means the OS is having severe problems. You need to try a master reset first. If this does not work and there is no software update available from the HTC website you need a replacement handset.
Posted on Feb 03, 2011
I would start with a Master Reset. That's the best place to start.
Pulling the battery doesn't really do anything but fix little problems.
Resetting the phone deletes all data, including downloaded applications, and resets the phone back to its initial state. Press HOME > MENU, then tap Settings > Security > Factory data reset. On the Factory data reset screen, tap Reset phone and then tap Erase everything. To reset the phone using phone buttons, with the phone turned off, press and hold the HOME, END CALL/POWER, and BACK buttons. The reset process will start after a few seconds
Posted on Mar 29, 2011
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