Question about Janome Sewing Machines
You might try "resetting" your machine. It is not difficult; however, I cannot get my copy of instructions on here. If you like, you may email me and I should be able to provide the instructions to you.
Posted on May 16, 2015
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Posted on Jan 02, 2017
Bear with me here...
When the Janome 8000 is turned on, one of the first things that it does is run the stepper motors to return the embroidery carriage back to its original position.
The computer in the Janome needs to know when the embroidery carriage is back in the correct position and to do so, it uses a sensor.
If the sensor fails, it does not know that the carriage is back in the correct position.
When the sensor fails, what happens is that the stepper motor keeps running even though the embroidery carriage is fully back, so what you hear is a horrible grinding sound. The grinding sound itself is nothing to worry about, actually it is good news, it means that the stepper motor is fine.
Janome in their infinite wisdom decided that whether the motor failed or the sensor failed, that they would simply say on the screen that the stepper motor failed.
I have repaired a machine with this problem, in my case it turned out that the sensor was okay, but someone had damaged the main circuit board, breaking the track from the sensor to the computer.
Unfortunately, I don't know if this sort of repair is something that the average repairman can take care of. I am an electronics engineer, so thats why it wasn't a problem for me.
I just thought some extra information on what is going on might give you a head start in getting some one to fix it for you.
Posted on Nov 15, 2007
This is the diagnistics routine for Janome 9000.
Run each test in sequence from 1 - 13, or until you find error
The results of this may not be what you want to hear, and may be why no-one has yet replied....I hope for an easy resolution for you
If you are having trouble reading this here, simply send a request via the "contact us" page on:
Posted on Feb 16, 2008
ours was ndoing same thing. took bottom off and the stepping motor was stuck. moved it manually to get unstuck , oiled it, sewing again!
Posted on Oct 30, 2008
SOURCE: stepping motor error
From what I've read here, it could be one of two things: a blown motherboard or a scratched bobbin case.
Before you do anything else, I'd remove the bobbin case, clean it and the area around it thoroughly (and check it for scratches or dings -- perhaps a needle broke recently?) and then replace it and see if that fixes the error.
If not, unfortunately, I'll bet it's time for a check-up with a repairman. :(
Best of luck to you!!
Posted on Apr 12, 2009
SOURCE: Screen dull on Janome mc 8000
There is an LCD Backlight Panel that illuminates the screen, and yes, they do fail.
Before you start, just check the screen contrast dial inside the top cover, front right, they can be easily knocked and this will also cause the screen to go light or dark.
Janome no longer supplies the LCD Backlight, however, we have an after market replacement at our store, and also provide fitting instructions and a good deal more besides.
If you care to contact me I can send a Diagnostic Routine and the Screen Reset instructions for you to check if there is anything else causing troubles.
Please remember to give details of your dilemma as we do receive a lot of requests.
Posted on May 19, 2010
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