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Ice maker isn't working. Water is not filling the tray but the water dispenser in the door works fine.

I have tried resetting the ice maker by turning it off and then on but nothing changed. I have turned on the "ultra ice" on the door but no change. please help

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Ice dispenser doesn't work

  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.

Posted on Mar 29, 2015

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Could be frozen water fill tube to Icemaker. or solenoid water valve is not opening when ice maker calls for ice. there are 2 separate solenoid valves : one for dispenser another one for ice maker.

Posted on Mar 28, 2015

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what was reset button for? is it something like defrost the unit when press. you said that it is already replaced then likely your problem is with the unit thermostat all ref unit has it and most likely to fail overtime, it is also possible that there is leak on the sealing doors which makes your ice melts faster when the motor stop pumping freon

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Not typical for both sides of your=> WR57X10032 Dual Water Control Valve
11_5_2012_9_53_11_pm.jpg


but this is possible. You will need to do some testing of the control valve found at the link above or HERE If there is no problem with the part then you will need to turn water off and disconnect water line feeding the refrigerator. Place the water line into a bucket and have someone turn water back on so you can see if there is something blocking or restricting flow to your refrigerator. I will be here to answer any questions you may have, Thanks Sea Breeze
Here is a manual=> GE Refrigerator Technical Service Manual

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The water and ice maker are two seperate water control valves built onto the same. Your water control valve for the ice maker may be defective and require that you change the set. Fill ice maker with tap water and allow the water to freeze. If the ice maker dumps the ice into ice bin and then does not refill then this points to the water control valve. If the ice maker does nothing after water freezes then the problem is the ice maker. Send me a model number and I will look up the part numbers for you, Thanks, Sea Breeze
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Hi,
Here is a tip that I wrote about the reasons why ice makers do not work.

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heatman101

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This happened to me after i had to move the freezer and it was unplugged for a while. When it was plugged back in the ice maker would not work.

Assuming both the ice maker itself and the rear water AC solenoid switch are actually not broken and are functional, and you are getting water from front door dispenser, then check the inside supply tube (black) is not frozen and blocked. Check with q-tip or feel to see if frozen.

If supply tube is frozen, thaw by holding up small full clear glass of heated water placing the frozen tube into the heated water. The clear glass will allow you to see when ice slips out.

Next try resetting the freeze cycle. Turn off the ice maker switch, remove the maker by carefully disconnecting the inside power cord. You will need to remove the inside door flap. Rinse the maker with warm water, allow to come to room temp.

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