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Please help my Miele washer isn't working its displaying drain fault on screen I have no idea how to fix it any help would be much appreciated x

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  • Miele Master
  • 5,323 Answers

Drain fault? I would check the hoses and the pump and propeller for obstructions

Posted on Mar 29, 2015


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017


SOURCE: How to fix a Miele

check drain pump is not blocked if so clean out

Posted on Mar 15, 2008

  • 6487 Answers

SOURCE: How to fix a Miele

Below is how error codes are deciphered by the cycle lights and water level light. This should help diagnose the failure. I recommend to have service technician diagnose and repair your washer.
LONG DRAIN error code will cause the NORMAL, PERM PRESS, and HANDWASH cycle led lights to come on and the WATER LEVEL light to blink.
If the drain time exceeds 6 minutes, the wash cycle will stop. Push the START/OFF button to reset the mode, a drain task is executed and the previously selected cycle resumes.

  • Drain pump failure.
  • Drain hose: check for proper connection, kinks or clogs.
  • Pressure switch contact failure.
INCORRECT FILL WATER LEVEL error code will cause the HEAVY DUTY, PERM PRESS, and HANDWASH cycle led lights to come on and the WATER LEVEL light to blink.
Wash cycle stops. Press START/OFF button to enter Standby mode. Execute a Diagnostic Test to drain the water.
  • Incorrect electrical connection to pressure switch.
  • Pressure switch contact failure.
  • Pressure switch is defective.
  • Pressure switch hose is damaged or loose.
  • Air dome is clogged.
  • Drain hose: check for proper height, kinks or clogs.
UNEXPECTED FILL DURING AGITATION OR SOAK error code will cause the HEAVY DUTY, NORMAL, and the HANDWASH cycle lights to to come on and the WATER LEVEL light to blink.
The pressure switch contact selected has opened during agitation task. The wash cycle stops and a Drain task is executed. Once the Drain is complete, the cycle stops.
Push the START/OFF button to reset the operation mode, a Fill task is executed and the previously selected cycle resumes.
  • Water or clothes were removed from basket after Fill task was complete.
  • Pressure switch hose is damaged or loose.
  • Drain hose is improperly connected.
  • Water leaking from washer tub.
SLOW FILL error code will cause the HEAVY DUTY,NORMAL, and PERM PRESS cycle lights to come on and the WATER LEVEL light to blink.
If the Fill task exceeds 20 minutes, the wash cycle stops. Push the START/OFF button to reset the operation mode, a Fill task is executed according to previous Wash Temp selection and the previously selected cycle resumes.
  • Water inlet valve is clogged or damaged.
  • Water pressure is too low.
  • Water hose is closed/clogged.
  • Water supply faucet(s) turned off.
Hope that helps..........

Posted on Jul 12, 2008

  • 1 Answer


Clean the drain by opening the door on the bottum left.
Use the yellow plastic thingy in the front of the soap drawer to do it.

You can open the machine door by pulling the yellow tag in the bottom door.
Drain the water through the filter, clean the filter and close.

Then unplug the machine and tilt it forward by about 1 foot until you see water coming out of the bottom (put towel on floor).

Plug back in and voila!

I do think that this machine is a major pain. No spin cycle and this kind of stuff to go through. Anyone want to buy mine?

Posted on Nov 06, 2008

  • 4 Answers

SOURCE: miele W1712 washing machine drain fault

Just had the same problem, after Much patience and persistence I found the blockage at the y piece that joins the pump to the outlet hose air trap towards the top of the machine LHS with the top and cover off.

It was clogged solid therefore no back pressure on the top little ball valve (between the air trap and the outlet) therefore no seal therefore norain therefore a drain-fault that persists regardless of a cleaned pump filter.

Posted on Dec 04, 2009

  • 177 Answers

SOURCE: Help ! I own a Miele Touchtronic W1113. I put to


Sounds like you may have flooded the base of the unit and activated the float switch. Tip the unit forward slightly with a towel at the base and all the water will pour out. You should be right to run the unit after that and any other water inside will dry up. it won't rust as it is stainless steel inside.

Posted on Mar 02, 2010

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Please help my Miele w780 Isn't working its displaying drain fault the door won't open its full of clothes I don't no what to do x

If this is indeed a Miele W780, it must be 30 years old!
Anyway, you can drain the machine via the hatch below left.
You'll also find a lever there. By pulling this lever, the door opens mechanically (be sure you've drained it). See user manual.

Mar 28, 2015 | Miele Washing Machines


My Miele washing machine is locked.

Recently I received many requests from users in troubles because they could not unlock their washing machine.

I decided to publish a tip illustrating the unlock procedure.

These instructions apply to most Miele front loading washing machines. They will work on all the W4800 series washers.
Instructions on how to set on and off your Miele’s child lock function are also contained in the user manual.

If you attempt to open the door while the Child Lock function is activated you will get the message "Machine locked" and the picture below on display:


If the door lock is locked during the wash cycle, press the pause button, and the door will open.

In order to deactivate the Child Lock:

  • Press and hold the "Heavy Soil" button until the display shows an unlocked pad lock picture and says Ready to Use (hold up to ten seconds, it should be less).

If you want to re-activate the Child Lock:

  • Press and hold the "Heavy Soil" again, until the display shows a locked pad lock picture and says Ready to Use .

The drum door cannot be opened, and the machine may stay locked if one of conditions below is occurring:

  1. The water temperature is more than 55°C (130°F).
  2. The water level is too high.
  3. The Child Lock function is activated.
  4. There is a fault.

If the washer is in one of the above conditions, you will get the machine locking even if child lock is off.

If the door is locked because of a fault, and there is water in the drum, the machine will also lock up.

In that case the door will open only after accessing the drain pump.
The pump service door is opened using a tool stored behind the dispenser drawer.

The tool must be used only after disconnecting power.

I think I will post a detailed procedure on how to fix a blocked drain pump on the next tip.

I hope this tip has helped you to fix your problem.


on Dec 10, 2009 | Miele W4840 Front Load Washer

2 Answers

How do I fix a Miele G2470 SCVi with an intake/drain fault

Look for item(s) blocking the drain, inside bottom, and remove them.

May 24, 2014 | Miele Dishwashers

1 Answer

Miele W1213 intake, drain and 3 - - - faults

Have had this since 2007 or 2008. Pain in the backside.
Fixed it by:
Cleaning drain.
Unplugging from power.
Tilting forward to drain water for 1-2 mins.
Made sure that the clear plastic light ***** in the rubber opening which located at the top was tight as it tends to get loose if you have an off-balance load.
Plugged power back in.
Boom, she started up.

This is a great washer/dryer, but it's expensive to fix if you need a repairman and it's a bit of voodoo if you need to do the above.


Nov 10, 2011 | Miele Touchtronic W1213 Front Load Washer

1 Answer

The buzzer sounds and the rinses indicator light flashes and the programme sequence display " - - - " appears in the display. This occurs at the end of all programmes just as it starts to spin.

Hi - I will tell you whats wrong with the machine, but you will need to get someone familiar with Miele equipment to fix it for you.

On this particular series - Rinse LED flashing means 3 - 4 things could be wrong with the washer.

Tacho - generator is faulty
Drive fault - electrical problem
Motor - has issues with starting
Blockage - drains - drive unit
Restrictions - of the drum turning.
Electronics - may be a component with an intermittent failure/decay.

It would be either one of the above or a combination of 1 or the other...

Jun 20, 2011 | Miele W435WPS Front Load Washer

1 Answer

Washer wont spin. drains fine. cleaned filter.

Hi is there any fault displayed in the LCD? if not is the drum moving during the cycle at all?. I will not be able to help further til then.

Jun 08, 2011 | Miele W 4800 Front Load Washer

1 Answer

Hey there, i got a miele w4800 front load washer that stopped working all of the sudden. The buzzer is going crazy and the drain and intake fault lights are flashing. Any ideas of how i could fix this...

You have water in the bottom pan of the machine. grab it at the back and tilt it forward. the water will run out and it will start working again, but you will probably need a concertina hose. This is the hose that connects the detergent compartment to the wash drum.

Feb 15, 2011 | Miele W 4800 Front Load Washer

1 Answer

My miele dishwasher intake/drain light is on. Will not work. please advise. ty


this is a general fault light which could mean anything without a Miele Technician coming out and connecting a
laptop to the unit. However most common faults with dishwashers is a drain fault. Check for any kinked hoses and check the drain spigot under the sink where the drain hose connects into the u bend. Usually this is where food gets trapped due to the spigot not being drilled out large enough. This then causes a blockage. Also check the non return valve under the filter and make sure the drain pump can turn freely.
Hope this helps.

Jun 30, 2010 | Miele 24 in. Incognito G843SCVi Built-In...

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