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I didn't receive instruction with the product so I can't get it to work

Id #1343878206018 item # 281617568810 I received the item but it didn't included installation or user instructions?

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Make and model required

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I paid for an item and have not recieved yet. Receipt ID 1470-4259-9778-7575. It was paid to WINDSTORM RANCH PRODUCTS on 8/19/2011. Tried contacting them and no response.

if you check on your paypal account, you can open a dispute and they will look into the query. I think the purchase ahs to be 30days old before you can open a dispute, this is to give the seller enuf time to resolve any issues and for you the seller to receive the product.
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Have not as yet received product

1. Log into your Paypal Account
2. On the top navigation bar, under the My Account tab go to Resolution center.
3. Click on Report a Problem.
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6. Fill in the transaction ID. (9N679340CC512941P). Click Continue.
! You should wait 7 days for the product to shipbefore filing a complaint.
!! You should wait no longer than 45 days though!
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