Question about HP DesignJet 1050c InkJet Printer

2 Answers

Push power button on front panel and print head carriage zooms behind ink station and crashes.....

Anybody know about this issue?

Posted by on

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • HP Expert
  • 123 Answers

The motor controller on the main logic board has probably gone south. You will likely need to replace the main logic board.
HP Designjet 1050C 1055CM parts

Posted on Jun 07, 2016

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 1,121 Answers

Manually try to pull out service station(where print head cleaners located)., feeling very hard?.. cleaning and lubrication required.. Remove right cover., cheat the door sensor., switch on the printer & check for the where is the abstraction?.. If found any paper particles, remove & try.. Still problem persists, service station required over haul & lubrication.. But only professionals can perform this activity., ..
Note: Don't switch on the printer without print heads..Once printer treats no print heads in carriage, it will ask for health print heads for alignment., result you need to spend for full set of print heads.. be care full..

Posted on Mar 29, 2015

  • Phil Knapp
    Phil Knapp Mar 29, 2015

    Thanks for the answer, however, regardless where the print head carriage is located once the front power button is pushed printhead carriage at full speed crashes behind ink station and motor continues to run. I've had all covers off to see if anything is blocking encoder, nothing found.

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

Kodak esp 7250 printhead carriage jam


This problem has plagued me for a very long time. The issue is that the printer head is "glued" in the resting position under the guard of the printer, so you can't remove the ink cartridges to clean it. Solution is to (I know this sounds stupid, but it works) turn the printer on the side where the printer cartridges are (if they are stuck on the left side, turn the printer on its side so the cartridges are on the bottom). Turn the printer on, and the cartridges magically start moving! I guess there are some sensors that get tricked out when you tip the printer on its side. If the cartridges are still stuck, click the "ok" button, and before it gets a chance to see if you actually fixed the problem, turn the printer off using the power button. It takes a long time, but you should see the ink trap lower (release the ink cartridges) and the ink cartridges start moving to prepare for shutdown! Grab the cartridges when they move out of their hiding place and don't let them go back until you clean the print head so it doesn't get stuck again. Remove the ink cartridges, then push the grey tab to release the print head. Wipe the bottom of the print head clean with rubbing alcohol (it will have a lot of gooey - sticky ink stuck on the bottom). I used nail polish remover since I didn't have rubbing alcohol available. You can also wipe down the ink pad which is where the ink cartridges were previously jammed to clean up more of the mess and prevent this sort of thing happening again too soon. Good luck!

Mar 09, 2013 | Office Equipment & Supplies

Tip

Diagnose Canon Pixma Light Blinking Errors


ORANGE LIGHT FLASHES

2 times - No paper (ASF) [1000]
* No paper in the cassette [1003]

3 times - Paper jam [1300]
* Paper jam in the rear guide [1303]
* Paper jam in the under guide [1304]
* Front door closed [1250]

4 times - No ink [1600]
* Ink tank not installed [1660]

5 times - The print head is not installed [1401]
* Print head temperature sensor [1403]
* Faulty EEPROM data of the print head [1405]

6 times - Inner cover open [1841]
* Inner cover open (while printing) [1846]
* Inner cover open (printing continuous) [1851]; (printing not continuous) [1856]

7 times - Multiple ink tanks of the same color installed [1681]
* Ink tank in wrong position [1680]

8 times - Warning: The waste ink absorber becomes almost full [1700]

9 times - The digital/video camera does not support Camera Direct Printing [2001]

10 times - Automatic duplex printing cannot be performed (paper size not supported) [1310]

11 times - Failed in automatic print head alignment [2500]

13 times - The remaining ink amount unknown [1683]

14 times - Ink tank not recognized [1684]

15 times - Ink tank not recognized [1410 to 1419]
* No Blinking Access cover open [1200]

16 times - Valve sensor [6C00]

ORANGE / GREEN FLASHES

2 times - Carriage [5100]
3 times - Line feed [6000]
4 times - Purge cam sensor [5C00]
5 times - ASF (cam) sensor [5700]
6 times - Internal temperature [5400]
7 times - Waste ink absorber full [5B00]
8 times - Print head temperature rise [5200]
9 times - EEPROM [6800]
11 times - Carriage lift mechanism [5110]
12 times - AP position [6A00]
13 times - Paper feed position [6B00]
14 times - Paper feed cam sensor [6B10]
15 times - USB Host VBUS overcurrent [9000]
17 times - Motor driver [6D00]
18 times - NIC Board [6550]
19 times - Ink tank position sensor [6502]
20 times - Other hardware [6500]
* Alt. Blinking ROM
* Light in Orange RAM

SERVICE MODE
This printer has a service mode for service-related settings and for performing test prints. The operator panel buttons are used to enter the desired service mode.

Service Mode Operations
1. With the printer powered off, hold down the Resume/Cancel button and press the Power button.
2. While holding down the Power button, release the Resume/Cancel button and press the Resume/Cancel button twice in succession. Now release the Power and Resume/Cancel buttons.
3. Select one of the following service mode functions by pressing the Resume/Cancel button the specified number of times.

Count Indicator Functions
• 0 times Green Print head not installed, carriage returns and locks in home position
• 1 time Orange Service test print
• 2 times Green EEPROM information print
• 3 times Orange EEPROM initialization
• 4 times Green Waste ink counter setting
• 5 times Orange Destination setting
• 6 times Green Print head deep cleaning
• 7 times Orange LF correction
• 14 times Green Left margin correction

Execute the selected function (except for model setting) by pressing the Power button. The printer will switch itself off after performing the function.

on Feb 10, 2011 | Office Equipment & Supplies

1 Answer

Info printer :E


Any malfunctions its gives error 'E'... Check paper jam, carriage struck, cartridges faulty and service related issues.checking carriage:Switch on the machine check carriage(the unit carrying print heads)moving left & right.. if its not moving, it might be struck in service station(service station located at right end and its allow carriage to rest on it during shut down as well as its cleans the print head nozzles). power the machine pull carriage out gently, don't force it..Clean encoder strip: Encoder is located back side of the carriage and its guides carriage to move properly, if encoder became dirty you will get error message, clean encoder with smooth cotton cloth.

Feb 03, 2012 | HP PSC 1215 All-In-One InkJet Printer

1 Answer

I can not manually move the printer carriage on my HP Photosmart B210e printer


Might be service station jammed.Service station work is to clean the print heads,stores spitting ink init as we as capping the print heads to protect from the nozzle drying..After switching off the machine service station capping the print heads and arrest the carriage assm for protecting the print heads, in this condition carraige assm wont come out until its released by service station. Its required expert to release the service station, if you force to pull it will damages the print heads.. You justify what you can do for this issue...If you are capable do it...But care fully

Jan 09, 2012 | HP OfficeJet Office Equipment & Supplies

1 Answer

How to remove ink carriage


1
Ensure that the printer is plugged in and then turn it on by pressing the power button on the control panel.
2
Lift the top cover on the printer to expose the print heads.
3
Press the ink button (has an image that looks like an ink droplet beside it) on the control panel and then release it. The print head carrier will move to an accessible position inside the printer, with the first empty print head stopping under the ink out mark (the ink droplet with the line through it) located just above the carrier.
4
Press the ink button again and the print head carrier will move to the next empty print head. Continue pressing the ink button until the printer has acknowledged all the empty print heads and then the carrier will move to the print head replacement position.
5
Flip the print head carrier cover forward.
6
Choose an empty print head and grab it with your thumb on the front of it and your index finger on the back. Press in on the tab on the back of the print head and lift it out of the carrier.
7
Wrap the print head in a paper towel so that ink does not leak on anything and dispose of it.

Jun 09, 2011 | Epson Stylus Multifunction Inkjet Printer/...

2 Answers

Can't get cartidge holder to stop in right place to insert new cartridge


If yours is an Epson printer, push the cartridge change button on the front panel twice. The ink carriage will retreat to the extreme right hand side. When you have loaded the new cartridge (s) push the same button twice. After a while the carriage will prime the new cartridge, the green light will come on and you may print. Other printers: For HP, open the lid with the power on. If all else fails,m I pull the plug. manually move the carriage, change the cartridge and re-power. Always try pushing the cartridge change button on the front panel first, however.

Mar 25, 2011 | Office Equipment & Supplies

2 Answers

When i try to print it says error 5100 and will not print


Error Code 5100

It can have a lot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. The purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corresponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



Feb 10, 2011 | Canon PIXMA iP1800 Printer

1 Answer

How do you remove printhead from kodak easyshare printer to install new one?


Hello my friend
First make sure that your print head is your problem before replace it
This is how you replace it
  1. If your printer is not powered on, press ON.
  2. Lift the printer access door and wait for the carriage to move to the access position.
  3. Remove any paper that may be loaded in the printer.
  4. Remove both ink cartridges and set them aside.
  5. Unlatch the used printhead.( Lift the button in the center)
  6. Lift the used print head out of the
  7. carriage.
  8. Take out the new print head from its bag
  9. Remove the 3 plastic protective shields.
  10. Place the print-head into the carriage.
  11. Push firmly against the back wall of the print-head until you hear a loud snap
  12. Insert the black ink cartridge into the print-head.
  13. Press down on the ink cartridge until you hear it click.
  14. Do the same for all inks
  15. Close the tray
  16. Lower the front access door and pull the paper tray all the way out.
  17. Insert a stack of 5-10 sheets of plain paper into the paper tray.
  18. For the Calibration:Press Start. Wait 2 to 3 minutes for the calibration sheet to print.

Jan 15, 2010 | Kodak ESP 5 Printer

1 Answer

HP Officejet 7310 carriage jam


I'll start by explaining some of the components you need to understand to troubleshoot the carriage system.

The Carriage is the thing the cartridges are mounted in, it slides on the carriage rail, the bushings in most newer carriages are made of plastic, (or maybe it would actually be called a polymer, or composite material). The bushings are the pieces that wrap around the carriage rail.

The carriage rail is a shiny round rod that the carriage rides on, it is driven across the rod by the carriage belt, by the carriage motor, at the opposite end of the belt there is an idler pulley, ".

In a HP printer the device where the carriage parks, (sits at), when the machine is not printing is called the service station, it is responsible for cleaning the print heads, and for capping the heads when you are not printing, (so they won't dry up). The bottom of the service station is the "Spittoon Base", ink is spayed into the base before printing to prime the heads, there is an absorbent pad in the base to soak up the ink. Note that the pad does not always soak up all the ink, so if you tilt an HP printer you can spill the ink out of the service station, (especially if it is a heavily used printer). The piece that moves back and forth in the service station is the "Sled", it was wipers to clean the heads on it, and the caps that keep the heads from drying out are also part of this assembly. The sled is moved back and forth before the carriage leaves the service statio to wipe the heads, this happens after the heads are primed, then the carriage is moved off the service station and the sled is again moved back and forth to clean the wipers.

The encoder strip is a plastic timing fence that looks clear at first glance, but has black lines painted on it. The strip is threaded through an optical sensor on the back of the carriage.

When the printer initializes the carriage has to leave the service station, or, if the machine was powered off when the carriage was somewhere else, whatever spot it is sitting in, and travel the way to the other side of the printer, and then return to it's home position which is the service station.

When the carriage reaches the side of the printer away from the service station it sets that as a reference, then it counts lines on the encoder strip as it travels home, if it doesn't see enough lines before it gets all the way to the other side and can't move any more then the printer decides the carriage must have something blocking it.

Sometimes a service station will fail in a way where the sled does not retract fully, if that failure happens when the carriage is parked then the carriage will usually not be able to leave the service station. If the service station binds when the carriage is off of the station, then the station may not be able to move all the way to that side, and will detect a carriage jam. When the service station binds you might hear a grinding noise as it's motor tries to drive the sled back and forth.

If the encoder strip is dirty the printer may not see all the lines and detect an error, often when the strip is dirty the carriage will move too fast and slam to one side of the printer.

I use water to clean the encoder strips in HP printers, water works well on water based inks, if your printer uses ink with another base you might use alcohol, but "ONLY" if the ink is not water based.

One end of the encoder strip is attached to a spring mount, if you wipe the strip starting at the end that is attached to the frame, and wipe only towards the spring mount, then the strip will stay attached to the printer.

A dry carriage rail will cause the carriage to bind, if the carriage does not move fast enough a carriage jam will be detected. Some newer HP printers use grease on the carriage rail, many models use a liquid lubricant, Use "ONLY" light synthetic or silicone based lubricants on printers that use a liquid lubricant, Petroleoum based products may melt the plastic bushings and ruin the carriage. (YES, Petroleoum based means WD-40)

some HP printers have a timing disc on the service station, and if the service station binds, or the timing sensor fails they report a carriage jam, but as far as I've seen that jam always occurs before the carriage moves.
You can use a synthetic lubricant on the carriage rail :hope this helps

Jan 09, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Hp psc 2175 all in one making knocking noise when i turn it on then gives me a error message on the machine display "scanner error, turn machine off then on" . i called hp and they told me it was a...


http://h10025.www1.hp.com/ewfrf/wc/solveCategory?lc=en&cc=us&dlc=en&product=90809&lang=en Here is the HP site for any extra info you may need. ISSUE: Sometimes when printing out, the carriage makes an abnormal noise or its movement is erratic. SOLUTION: To solve this issue, follow the steps listed below: NOTE: The images and descriptions showed along the document might be slightly different depending on your HP All-in-One model. 1. Clean the unit front and back rollers. To do so, follow the steps listed below: 1. Disconnect the power cord or power supply from the rear of the unit. 2. Open the print carriage access door. 3. Remove the rear door and check it for damage. 4. Make sure that the paper rollers inside the rear access door rotate freely. Please clean them using a lightly moistened cloth. 5. Wipe the paper rollers with a lint-free cloth lightly moistened with distilled or bottled water. Rotate the rollers with your fingers to clean all the way around. 6. Allow the rollers to dry completely, and then close the rear access door. NOTE: Make sure the rear access door is correctly closed and placed. 7. Through the previously open cartridge access door, clean the front rollers with a lint-free cloth lightly moistened with distilled or bottled water. Please rotate the rollers with your fingers to clean all the way around. 2. Use a clean, dry cotton cloth to wipe the carriage rod. Move the carriage as needed to clean the full length of the rod. WARNING: Do not lubricate the rod. 3. If noise is located at the paper path, it may be caused by ink, dust or other residues stored over the pinch rollers. Please, clean the pinch rollers by using a cloth lightly moistened with alcohol. 4. The edge of the pitch rollers must be cleaned too. To do so, use a small drop of alcohol. This will remove the ink and will solve the issue. (see detail in the image below). 5. Clean the carriage contacts and the capping station. To do so: 1. Connect the power cord to your HP All-in-One product, and turn the unit on. 2. Lift the front of the HP All-in-One product just above the paper output tray as shown below. The print cartridge capping station will lower to allow access to the print cartridges. 1 - Print cartridge latch 2 - Capping station 3. Gently pull up the print cartridge latch front to release it. The latch is spring loaded and will spring upwards. Slowly raise the latch instead of letting it spring open. 4. 5. Remove each print cartridge by sliding it out of its socket, moving it toward the front of the HP All-in-One product. Do not try to pull it in an upwards direction. NOTE: If the print cartridge cannot be slid out, verify that the latch is raised, and the HP All-in-One product is on. If it is not possible to remove the cartridge, too much time may have passed since it was opened and the capping station may have raised again. Close the print carriage access door, wait five seconds, and then open it again to lower the capping station. 6. Extract the cartridges and clean the copper contacts with a watered lint-free cloth 1 - Copper-colored contacts 2 - Ink nozzles (do not clean) 7. Disconnect the power cord from the HP All-in-One product. 8. Clean the electric pins placed in the front of the print carriage using a lightly moistened cloth. 9. Using a dry cloth, clean the ink stored inside the capping station sponges (see the image below). 10. Mop up the electric pins completely, and connect the power cord again. 11. Turn on the unit, reinstall the cartridges, and close the print carriage access door. 12. If the noise issue remains unsolved, please perform a Power Cycle on the unit following the steps below: 1. Turn the unit off. 2. Unplug the power cord from the unit. 3. Wait 30 seconds, and then re-connect the power cord to the unit. 4. Turn the unit on. 13. If the issue persists, the unit may need to be reset. Please, consult the HP All-in-One Products - Performing a Partial Reset of the All-in-One document to learn how to do it. Additional steps (only for PSC 1100 & 1200 Series All-in-One products HP PSC 1100 & 1200 Series All-in-One products may be affected by this issue, due to the friction between the printing carriage and the paper. Please, print a couple of pages full of black text in Normal mode, and follow the steps listed below if the printed text looks like the image below: 1. Print a Self-Test Report and then, check the quality of either the text or the color bars. Follow these steps to print a self-test report: 1. Press and hold the Cancel and the Color buttons at the same time. 2. Release both buttons. 3. The Self Test Report will be printed. 2. If the media does not fit the weight specifications (see table below) or if paper is curled, then this may prompt the bottom of the ink cartridge to come in contact with the media. If this happens, the print will smear and the cartridge may become damaged. HP PSC 1100 & 1200 Series Type Paper Weight Plain paper 70 to 90 gr/m2 (20 to 24 lb.) Cards Up 200 gr. (110 lb.) Envelopes 75 to 90 gr. (20 to 24 lb. max.) Transparency Film N/A Labels N/A 4 x 6 Photo 236 gr/m2 (145 lb.) Custom Media 34 gr/m2 (9 lb.) 3. Make sure that the Paper Type is correctly set to either Plain or Photo. 4. Run an alignment of the print cartridges. To do so, follow the steps below: * HP PSC 1100 Series: 1. Turn on the HP PSC 1100 Series product. 2. Disconnect the USB cord from the unit rear. 3. Press the following sequence of front panel buttons to initiate the ink cartridge alignment: NOTE: The button-press sequence must be completed within ten seconds. It might take several tries to complete the sequence within ten seconds. 1. Press and hold the Cancel button. 2. While holding the Cancel button, press the On button. 3. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons. 4. Press the Cancel button again. 5. Press the Resume button. 6. Press the Paper Type button. 7. Press Color Start Copy. The alignment page printing will begin. NOTE: If the alignment page printing does not start, please repeat the button-press sequence. 4. Once the alignment page is printed, place the page face down on the scanner glass and press the Scan button. The print cartridge alignment process is complete when the On light stops blinking. 5. Re-connect the USB cord to unit rear. * HP PSC 1200 Series 1. Turn on the unit. 2. Disconnect the USB cord from the unit. 3. Press the following sequence of front panel buttons to initiate the ink cartridge alignment: 1. Press and hold the Cancel button, and then press the On/Resume button. Then, release both buttons. 2. When the Check Paper and Check Print Cartridge lights begin to blink simultaneously, release both buttons. 3. Press and release the Cancel button again. 4. Press and release the Copies button. 5. Press and release the Paper Type button. 6. Press and release the Start Color Copy button. The alignment page printing will begin. NOTE: If the alignment page printing does not start, please repeat the button-press sequence. 4. Once the alignment page is printed, place the page face down on the scanner glass and press the Scan button. The print cartridge alignment process is complete when the On/Resume light stops blinking. 5. Re-connect the USB cord to the unit. 5. Close the cover and press the Scan button. Wait until the alignment is finished. The On light stops blinking when the alignment is finished. Let me know what happens. Good Luck, Tim,

Mar 15, 2007 | HP PSC 2175 All-In-One InkJet Printer

Not finding what you are looking for?
HP DesignJet 1050c InkJet Printer Logo

84 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...