Question about Janome Sewing Machines

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E Error has appeared on screen . The needle came loose, I put in a new one and cleaned the bobbin case but it won't do anything at all

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  • Cynthia
    Cynthia Jul 07, 2015

    Will your machine move without the needle in it? If not, you may have bent the main needle mechanism. Also check that the bobbin case is not damaged or has shifted out of place.

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1 Answer

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  • Janome Master
  • 1,860 Answers

Could be a problem with the motor, or computer,, if the problem continues the machine probably needs to be checked

Posted on Jun 16, 2015

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 5 Answers

SOURCE: needle will not pick up the bobbin thread

www.whitesewing.com try there web site

Posted on May 29, 2007

  • 1 Answer

SOURCE: bobbin case case keeps jamming

I am having somewhat the same problem with the exception that my needle did not break. I've cleaned and oil, but the bobbin case and projection positioned spring is not communicating to allow sewing to continue. The thread keeps jamming and the bobbin raises up the plate. So, what else am I to do?

Posted on Aug 07, 2008

  • 2 Answers

SOURCE: bobbin thread not catching

Whenever you see loops on the underside of the fabric something is snagging the thread. the biggest culprit is burrs on the hook. the hook is what goes round and around the bobbin. The reason for burrs on the tip of the hook areseveral

ONE ...is by helping the fabric through as the machine is doing the sewing which directs the needle too close to the hook thus scarring the smooth surface of the hook and potentially breaking it off and the needle too. You must allow the machine do it on its own and only guide the material.

TWO...Sometimes if you are sewing s-t-r-e-t-c-h-y double knit material the material calls for a ball point needle. I have gotten good results with the Singer brand YELLOW BAND needle.

Three ... The hook could have gotten out of timing. What this means is that the hook is not meeting the needle on the top edge of the eye of the needle. You yourself can check this out by removing the bobbin (or shuttle, cassette). Install the needle flat side to flat side of the mounting rod and all the way up. By slowly turning the handwheel on the right slowly and watching that the eye of the needle is just below the hook on the upward swing of the needle and that they both meet dead center. This when you need to take it in to a repairman. FrankIy I don't like to advise this because of unscruppulous practices. My boss used to call me a virgin Mary because I wouldn't ripp-off the customers. Anyway at this time you can also check the condition of the hook carefully looking for nicks and scratches on or around the tip of the hook. If there is damage present you can file this down with a very fine emory board or by using a strip of 400 to 600 grit sandpaper as if your were buffing a shoe. If the hook is removeable by unsnapping the snaps on either side its easier to buff. Anything courser may contibute to the problem. If the paper won't remove the damage you may need a whole new hook. If its not removeable you will have to take it in to have it installed.They have to time it properly.

Four...The two disk that you mentioned also has a spring. That sping is there to pull up those loops. If the disks are full of lint from the thread going through. the clups of lint won't allow the discs to apply tension on the thread and thereby having tightened the tension so much that that spring is not working properly.You can clean the discs by raising the foot which opens the discs. With a long narrow pick pull out all that lint without scatching the discs. Check closely that the the thread goes across the top of the machine down through the discs pull up snug so the spring engages,through the take up arm,in the two thead guides, then into the needle front to back or right to left, if it is a side loading bobbin. Now the tension will work properly!

TESTING : Move the TENSION dial to mid point of the dial usually 5. This is your starting point.
With two layers of fabric ( not stretchy) and with a regular needle, set stitch length at about 12 per inch on the dial. Now sew about six inches. Raise the fabric and look at the results. Do minor adjustments necessary on your tension dial up 6...7.. if loose on the bottom 4...3..2 if loose on top.
If you did all the steps above those are the steps a repairman performs and charges $75 except me I used to charge $10 .

Brother machines are good quality it is those hidden gremlins that make a fun hobby frustrating when you don't have someone to turn to without having to shell out cash! Its been a pleasure!

jravenus

Posted on Nov 07, 2008

  • 1 Answer

SOURCE: janome straight stitch loose

I don't know if this is the right answer for any of you, but thought I'd put my 2 cents worth in. Often this can be the bobbin in backwards. It needs to unwind a certain way depending on the machine. I've heard a phrase for this: Mind your p's and q's which means some wind off to the right like a q, others to the left like a p. Mine has to unwind one way then be slipped backwards into a little slot or it does that loose bottom thread looping and bunching someone here mentioned. It seems everytime I get that problem I rethread the top thread 100 times before it clicks again and I remember it could be the bobbin thread. Either your manual will tell you the correct way, or you could experiment and try one or the other. Once you figure out whether you're a p or a q, mark it on your machien somewhere to remind yourself.

Good Luck and Happy Sewing!

Posted on Apr 04, 2009

  • 1 Answer

SOURCE: Bobbin Case Spins - in Huskystar C20

I had this problem when I first bought my machine. I took it in and they told me it was a recall problem. All the machines were having the same problem. They fixed it and I have not had the problem since. I bought mine at a Joanne fabrics. Hope this helps.

Posted on May 28, 2009

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1 Answer

I need a schematic for a Brother 6700 embroidery machine. I cleaned the bobbin case and around it and now the machine is making lots of noise.


It is probably one of two things,
1st..always put the needle plate on before you install the bobbin case. You can lock the bobbin case down by putting the needle plate on after putting the bobbin case in. Take off the plate and remove the bobbin case, install the needle plate, then install the bobbin case.
2nd...your bobbin case may be damaged now, if it is scratatched or chipped get a new case.

Good Luck

Jun 30, 2017 | Brother Sewing Machines

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My needle is hitting something on the downstroke under the throatplate.


I would take it into a service center to have the needle /hook timing checked or the bobbin case is loose on the drive shaft putting the hook timing out

Nov 21, 2015 | Sewing Machines

1 Answer

My machine will not sew. New not used but a few years old. once thread goes down to bobbin it locks and you can hear the clutch disengage. without thread you can run the needle at full speed then it


There may be a small bit of thread or lint caught somewhere in the bobbin case or bobbin holder. Brush lint away from the feed dog area, being careful not to brush lint into the workings of your machine. If you have the manual, look up how to clean lint from the bobbin. If you don't have the manual, try just taking the hook out, if possible. Run a clean toothpick around the housing and then use a clean small brush to brush out any lint or thread pieces. Put one drop of sewing machine oil on the hook of the bobbin housing. Then use a thread to "floss" your bobbin case. Run a thread through the slot and wiggle back and forth to loosen any caught thread bits. Good luck. ps If this doesn't work, repeat. Sometimes after you turn the hand wheel a bit, another piece of thread or lint will work loose and can be cleaned.

Dec 06, 2014 | Sewing Machines

1 Answer

My viking emerald 118 machine just started breaking needles and the bobbin thread will not hold. YOu can pull the bobbin stitch out by pulling the thread.


Check the upper tension by lowering the presser foot and pulling on the thread through the needle. You should feel resistance. If not, take a stiff brush and clean out the tension disks/dials removing any loose threads or lint. If upper tension is ok, check bobbin tension by pulling thread through needle plate opening. You should feel resistance. If not, remove bobbin case and brush any loose threads or lint from the case, especially in the tension spring where the thread is snapped into place. You may need to use a sharp needle to dig in between the spring but be careful that you don't damage it.

Jun 17, 2014 | Husqvarna Viking Emerald 116 Sewing...

1 Answer

Janome 3000 bobbin thread will not catch. It just quit while I was sewing. I've cleaned the bobbin case and anything else I could but when I put the needle down the thread does not circle the b


try changing the needle
rethread the machine top & bobbin
make sure to use every thread guide
make sure the bobbin is not over wound
make sure the bobbin is turned the right way in the bobbin case
make sure the bobbin is not warped or damaged
if you've done all these things then it's also possible that the machine
is out of time & needs to be checked at a repair shop

Sep 01, 2012 | Janome Memory Craft 3000

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Error 88 singer 7467S


I have singer 7467s and any time a sew it blinks 88 and beeps if the wheel is toward me. Otherwise it stays frozen.

Feb 07, 2012 | Singer 7467s Sewing Machine

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I have a singer inspiration4212 and I was sewing and a piece of materialwent down into the feed dogs and I had to tug a bit to get it out.Now my bobbin won't pick up the thread. I have taken the bobbin...


even if the needle is not bent, the needle could have a burr on the tip, I would try a new needle
clean under the needle plate & in the bobbin area for loose thread or lint
if the machine still does not work then it could be out of time

Aug 02, 2011 | Sewing Machines

3 Answers

I have a Brother PE 770. All was well, fairly new machine and whipped stitches out correctly. All of a sudden it is shredding the top thread and it almost seems the bobbin is not catching. Would this be...


here are some suggestions to try
it's may be the needle, it could be bent or blunt

it is possible that it could be the timing,,,, but first try changing the needle & try rethreading the
machine the top thread & bobbin also

make sure the bobbin is in the bobbin case correctly & that the bobbin case is correctly inserted into the machine correctly

check to see if there are any burrs on the needle plate
clean out from under the needle plate
also make sure the bobbin area is clean from lint or loose threads

Oct 18, 2010 | Brother PE770 Computerized Sewing Machine

1 Answer

Re-curring loose bobbin case


According to the manual, this is a drop-in bobbin.

If the bobbin case came loose, the needle would probably hit it and brake.

Take the bobbin out.

Turn of the power and remove the needle plate (under the presser foot).

Raise the needle to it's highest position and lift out and reset the bobbin case into the shuttle. This should be in the maintenance section of the manual. The bobbin case should fit snug.

Make sure the thread is feeding from the bobbin, counter-clockwise and through the guides on the bobbin case.

For a rotary bobbin with a metal bobbin case.

Remove the bobbin case. Make sure the thread is feeding clock-wise and through the guide on the side of the bobbin case.

Raise the needle to it's highest position - this puts the hook at the lower left. Left the tab on the back of the bobbin case and slip the bobbin case back into the shuttle with the "arm" straight up. You may have to move the bobbin case a bit to the left or right for it to snap into place.

If the problem persits, take the machine back to the dealer - there should not be a charge for fixing this as it is brand new - keep your receipt and warranty information at hand.

Apr 24, 2010 | Singer 7442 Mechanical Sewing Machine

1 Answer

Husqvarna 2000 1974, uneven stitches


Take out the bobbin case, remove the bobbin. Using laquer thinner on a Q-tip or a thin rag, clean the center "hole" of the bobbin case. Then look at the post in the machine that the bobbin slides onto. Is there thread wrapped at the back of the post? Also clean the post with your cleaner. Once the post and the hole are clean, put a little sewing machine oil on your finger and wipe the post with it and the chattering noise of your bobbin will be gone.

Take the thread off the top of your machine, put in a new needle.
Turn your top tension to Zero and lift the presser foot, this will open the tension discs of your machine. Using a needle, scrape or clean the area between the discs. (Your needle also has a flat spot on the top of the needle, that faces the rear of your machine.) Also look for any rough edges in the hole of your presser foot or the hole in your needle plate. If there are any rough edges in the metal areas that your needle goes through, you would have poor stitching. Don't forget to put your tension dial back on the red dot before you sew.

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