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If you mean it won't load from a game disc I've had this problem with mine. It was an older ps3 with a lot of hours on it. I would clean the laser lens with a q-tip and rubbing alcohol. When the lens gets too dirty it can't read the disc. I tried laser lens cleaning discs (I know they recommend not using them or touching the laser lens for that matter) they worked a couple of times but usually wouldn't. I had to disassemble my old 80gb or actually just open the case unplug 2 connections from the disc player and remove it. Then take the metal case off the disc player. DO NOT pop the disc player completely apart! The plastic gears in the drive and ejection system have to be in time. Not quite so easy to fix. With the metal case removed you can reach the lens or lenses (there are 2 one is for blue ray I believe) with a cotton swab dipped in rubbing alcohol to clean it. This worked for me at least a dozen times if not 2 dozen.
You will probably have to disassemble the changer to access the laser lens. You can clean the lens with q-tips and rubbing alcohol. Be sure to be very gentle or you can scratch the lens which will ruin the lens.
Common issues causing the dirty disc error are: dirty lenses, lasers wearing out over time, capacitors failing on the control board, grease on the rails the laser slides back and forth drying out, and using non pressed (burned) media that fades over time.
Sounds like you have tried cleaning the lens and I am assuming this is happening to all your media. So I would say that it probably needs to be replaced because lasers and other internals are not user serviceable. Especially when dvd players are so cheap now.
Usually the turning longer than usual means the laser is having a hard time reading the disc. See if the same disc will work in another cd player, if its not the disc try cleaning the lens with a lens cleaning disc. ER (error) usually means a> the disc is unreadable or b> the laser is dirty or inoperable
If it occurs on a specific disk (one or more but with the same discs)
Maybe the disc is dirty: Wipe it clean. Some DVDs are very sensitive..
Also make sure you inserted a disc the unit cannot play (see the list in the user guide p. 6 - http://www.fixya.com/BrowseManual.aspx?mnlid=7920&prdid=232136&__PAGED_=6 )
The laser lens in your DVD might be dirty or failing.
Try the following solutions:
Clean the laser lens with a DVD player lense cleaning disc.
Lens cleaning discs are available at many electronics retail store.
Sorry I can't help you more.