Question about Dyson Vacuums
Well now you voided any warranty,there is a problem with the switches,dyson might of fixed it b4,not now
Posted on Jul 22, 2015
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Posted on Jan 02, 2017
SOURCE: Brush part not spinning
The hoover savvys have a reset button on the top of the hood, its to keep from destroying the belt. Simply press that button and the brush should start to turn.
If this does not solve the problem it is more than likely the belt (rubber band thingy :) ) in this case pull the bottom plate off again, but this time lift the brush out and slide it to the side and out from the belt. Then look inside the machine and get the belt off of the motor drive gear. Once the belt is out turn it inside out and make sure the teeth to the belt are all there. ( if they are not there will be burn marks.) If it is missing teeth simply replace that belt and you're back in business.
If it is not the reset and it is not the belt, some of those machines had bad switches in the handle. You will find that there is a circut board in the top handle which sends power to the vaccum motor but not the brushroller motor making it seem as if everything is running just fine. You will not be able to buy just the circut board, they come as an assembly and include the whole handle. Unfortunately there is no good way for someone unexperienced to tell wether there is power to the brushroller motor or not. In this case a Hoover service center would be able to assist you though you may end up paying a small labor fee.
Posted on Jun 05, 2009
- Look for the reset button on the side of the brushbar housing - there should be a red sticker and a red button. Push it once. It's
not gonna stay depressed, it's gonna pop right out - that's normal.
- Step on the red pedal on the back
- Turn the machine on with the red power button
- Press the gray button next to the red power button - this is the ON/OFF switch for the brushbar - if it doesn't spin, press and hold the gray button down for 10 seconds
- If it still isn't spinning, remove the brushbar and make sure nothing is blocking it and withholding it from spinning
- For further troubleshooting assistance call the Dyson helpline, they know what they're doing
Posted on Jul 30, 2009
Greetings from GoVacuum,
The Hoover SteamVac's are notorious for this exact problem. There are several things that can be causing this probelm.
First, what you'll need to do is take the brush block out of the machine. To do this there are 4 clips on the brush block. You will need to turn the machine upside down, and pull down on the brush block to where it won't pull out any farther. There are 4 clips, 2 on top, and 2 on the rear of the brushes. (See picture I have circled one of the clips in red). Simply press these clips at the same time, and pull the brush block out of the machine. I'd say that 60% of the time that I see this problem, the main issue is that the brushes just need to be cleaned. If you have pets in the home, a lot of the time the pet hair will just be lodged inside the brushes, will prevent them from spinning. Use a pressurized water hose with spray nozzle is ideal) and spray each brush with water to dislodge any pet hair. You should be able to get these brushes spinning when you spray them. Spray each brush until the brushes are spinning pretty fast. Re-insert the brushes into the machine, and test to see if the cleaning has fixed your problem. If the cleaning still fails to fix the problem, take the brushes back out of the machine.
One you have the brushes out of the machine, the first thing you should look at the brush stem that goes into the turbine inside the machine. This is the green pole pictured in middle of the brush block. Examine this pole to determine if the top of it has broken off. It should exactly how the picture shows it. Make sure that the plastic has not broken.
If the pole has broken, you will simply need to replace the brush block. If the pole is not damaged, the next thing to try is to turn the machine on while you have the brushes out. Look inside the machine, where the pole goes into the turbine (also important, make sure the switch for the brushes is turned to "Rotating Brush Speed Hi), this female receptacle should spin when the machine is turned on. It is important the try this when the foot pedal is released, and the handle down, and not in the upright position, as there is an internal switch that shuts the brushes off when the machine is in the upright position.
If you notice that the female receptacle where the brush pole is inserted is spinning, then your turbine is fine. If this part is not spinning, then most likely you will need to replace your turbine.
I hope this helps you with your problem. If not, please feel free to request a repair clarification and I'd be happy to walk you through the diagnosing. I also can provide you with a blown up parts schematic to your machine, please just get the model number off the back of the machine and provide, and provide me with the full model number. I would be happy to provide any technical support you need, just request a clarification on the repair.
Posted on Mar 21, 2010
This response is likely too late coming, however for others the problen appears to be the same as the fault with my turbine head which was that the turbine fan had become loose on its spindle. With no pressure on the brushes, friction would allow the fan to turn and drive the brushes via the belt. The faulty part is not available separately however I have repaired mine using araldite glue. Other things to check is for a worn belt. Cheers.
Posted on Apr 28, 2010
SOURCE: My dyson dc25 which I
Sorry to hear you're having difficulties with your DC25. If you haven't tried this already, try pushing the filter firmly into place until you hear an audible click. This should stop the filter popping out of place.
However, if you're still having problems, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks on the phone, which should hopefully resolve this issue.
Dyson Customer Service
Posted on Jun 08, 2011
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