Question about Kenmore Refrigerators

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I have a Kenmore refrigerator model 795.7102. The freezer on the bottom wil not go below 20 degrees. The refrigerator will be at 40 degrees. Something is running all the time.

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  • John Tripp
    John Tripp Mar 28, 2015

    Hi Richard Merrow , I want to help you with your question, but I need more information from you. Can you please add details in the comment box? If you move things around inside the freezer so you can clearly see the rear wall is there frost buildup along that freezer wall. Your freezer does not had a defrost timer the defrost is controlled by a circuit board. There are about four things I want you to check for me so that I may help. I will be looking to hear your response, J.T.

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It's possible that the defrost timer motor has stopped. (note your timer might be incorporated in an electronic control module) This will cause the evaporator coils to ice up. Less likely: The timer may be OK, but the defrost heater assembly is open circuit and therefore not heating up. According to RepairClinic.com, 795.7102 model number is incomplete: "795.7102 is a partial model number for a Kenmore Refrigerator. To see specific parts for your Refrigerator, please choose your exact model from the list above or choose the model that's closest." Here a link:
Kenmore Refrigerator Not Defrosting

Posted on Mar 28, 2015

Testimonial: "Thanks, that is helpful. The complete model number is 795.71023.012 I'll check the continuity of the defrost heater."

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