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Call directtv

Posted on Mar 27, 2015

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Posted on Jan 02, 2017

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Could you please tell me how to reset my tv? I have a blue screen


What should I do if my TV screen turned black, blue, or gray? print.png Print try this.

Proceed with the troubleshooting steps below only if you're seeing:
  • Black, blue, or gray screen
  • "No Signal" message without the DIRECTV logo
Note: If your TV screen appears "frozen" or you're seeing wavy lines or overlapping images, try this.
Solution 1: Check that your TV is set on the right input
[img border="0" alt="Image" src="https://cdns.directv.com/cms2/global/icons/sm_cl_blu__number1_icon.png">Turn your TV and receiver off and back on.
[img border="0" alt="Image" src="https://cdns.directv.com/cms2/global/icons/sm_cl_blu__number2_icon.png">Using your DIRECTV remote control, press the TV Input button to cycle through TV inputs (Component, HDMI, etc) until you see a picture. If nothing happens when you press the button, try programming your DIRECTV remote to control your TV Input and try again.

Note: You can also try changing the TV Input using your TV remote.
[img border="0" alt="Image" src="http://www.directv.com/cms2/global/icons/sm_cl_blu__number3_icon.png">If you're still having issues, check the cable used to connect your receiver to your TV.
Still not seeing a clear picture?
Continue to Solution 2.

[img border="0" alt="Image" src="https://cdns.directv.com/cms2/support/answer_center/tech_faq_images/img_screen_off_4.jpg">
Solution 2: Reset Your Receiver
[img border="0" alt="Image" src="https://cdns.directv.com/cms2/global/icons/sm_cl_blu__number1_icon.png">On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Press it, then wait for your receiver to reboot.

Note: If you cannot locate the red reset button or your receiver does not have one, unplug the receiver's power cord from the electrical outlet, wait 15 seconds, and plug it back in. Then press the Power button on the front panel of your receiver and wait for your receiver to reboot.
could-please-tell-me-reset-tv-blue-i0x50p0fk40mg1d0uyxi2cma-5-0.jpg could-please-tell-me-reset-tv-blue-i0x50p0fk40mg1d0uyxi2cma-5-1.gif

May 12, 2014 | Vizio L37 Television

2 Answers

Viewsonic HDCP LCD & DirectTV HD receiver


connect it with HD RCA's....then youll have both HD and Working cable.

Nov 12, 2007 | Zenith HDSAT520 DirecTV DTV Receiver

1 Answer

Yamaha receiver picture disappears and reappears when changing volume


I had the same problem with HDMI input to the RX-V373 from a DirecTV receiver. The RX-V373 volume display and menus on the screen are HD only, which forces the monitor to switch modes when viewing SD.

My solution was to turn off 480i and 480p signals from the DirecTV receiver, and also turn off its native output. The DirecTV receiver then upconverts SD signals to HD. Changing RX-V373 volume then doesn't affect monitor video mode.

May 10, 2012 | Yamaha Audio Players & Recorders

2 Answers

I'm trying to connect my Polaroid 15" LCD TV (model FLM-1514B) to my Directv box and only get a blue screen on the tv.


Turn off blue screen in the menu of the TV if you can or cycle through the input sources on the remote to find the directv signal. Check cable setup in back of TV if it still does not work. Has the directv box been working with any other TV?

Apr 13, 2010 | Polaroid FLM-1514B LCD TV

1 Answer

Projector menu keeps popping up after Directv box change


Is the projector menu that comes on the menu that tells you the projector is not receiving an input signal?

Dec 18, 2009 | Refrigerators

1 Answer

I'm house and pet sitting at a friends' house who have a large screen Vizio TV and DirecTV. Right now, the TV is set on HDMI, but there's a floating message on a black screen: ''No Signal!'' This...


You need to make sure that is has enough signal, if you have poor signal, you will get pixels(as oppesed to snowy picture on CRT televisions) make sure all plugs are plugged in correct, and try diff inputs from DirecTV to the Tv to ensure its not the HDMI input thats faulty. Good Luck.

Sep 26, 2009 | Vizio GV42L 42 in. LCD Television

1 Answer

Is this TV HD capable?


This is not an HDTV. However, that does not mean you cannot use it to view the HD channels with DirecTV, you just wont be able to view them in hi-def. Use the component inputs from the directv tuner and plug those into the proper component inputs of your JVC. Once you see the DirecTV picture on the screen, go into menu... setup (with the directTV remote) and make sure that the only resolution checked is 480i. DirecTV with 'downconvert' those cannels to standard def, and they will still look pretty good though the component connection...

... now, in answer to your next question: "What exactly do I need to view HDTV with DirecTV?"...

1. A television that will accept 720p or 1080i signals.
2. A DirecTV HD Tuner.
3. Any DirecTV service BUT you must purchase the HD pack so that they will 'unlock' the HD channels
4. The proper cables to hook in between your DirecTV HD receiver and your HD-capable TV/Monitor. You may use either HDMI or component video cables, so long as your TV will accept them. Tune your TV input accordingly. When using component video cables, you must also run a separate cable(s) for audio...

Take care,
Rob

ps. DirecTV HD tuners do not have an RF 'out'. ("coaxial or ch3/4 connection")

Mar 05, 2009 | JVC AV-32D502 32" TV

1 Answer

I just got a new tv, and have hooked it up to my Directv receiver per their phone helpdesk person's instructions. I can't get the channels to auto-program on the tv - it keeps telling me there's no signal....


How are you connecting the receiver to the television? RCA cables? HDMI? Coax cables?

Auto tune only works if you are connecting via coax and plan to use channel 3/4 to view. If you are using either HDMI/Coax/Component/etc, then you would need to use the input button on your television remote (Not the DirecTV remote, the one that came with your television) to toggle through the various inputs until you find the signal from the DirecTV receiver.

Feb 24, 2009 | Directv RC23 Remote Control

1 Answer

Audio


Go to www.jvc.com and call the customer support number listed there.

Mar 14, 2008 | JVC HD-52G786 52" Rear Projection HDTV

1 Answer

Off Air?


The Scientific Atlanta box was a cable box and recieved CATV signals. The Direct TV box is satellite only. You might check if it has a built in ATSC tuner for off air digital signals. Direct TV in most locations offers the major networks in HD format.

Jan 04, 2008 | Sony Grand WEGA KF50WE610 50" Rear...

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