Question about Garmin Edge 500 w/Heart-Rate Monitor, Cadence Team Edition
Posted by Anonymous on
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Posted on Jan 02, 2017
I had same problem. I called Garmin customer service who connected me to a computer rep. Garmin hooks with your computer that you have your Garmin plugged into.They can upload the proper software in no time at all.
The rep told me that after I updated my Garmin I might have turned off the unit before it completed updating the new software. You need to wait until the screen with "Where to?" appears.
It works great now. Prepare to wait on hold for a while. I waited just over an hour on Monday, their busiest day.
Posted on Mar 05, 2009
All Garmin users,
There is no easy solution for this except to return your unit to the nearest Garmin outlet. You need to have very special equipment called an E-Prom burner or writer which only Garmin have. With this equipment they re-programmed (restore) the operating system back on your specific Garmin unit and model.
The problem why anybody can't do it is because there is no way you can access your Garmin unit from a pc or mac if the operating system is lost or damage on your Garmin, for the simple reason your pc or mac can't reconize the device that is pluged in, because there are no communication platform between the two devices.
As simple as that, life with it or send your Garmin gps to an autherized professional Garmin dealer.
Posted on Mar 23, 2009
SOURCE: SYSTEM SOFTWARE MISSING
I had the same problem with my nuvi 200. I contacted Garmin via phone (toll-free number) and the tech was very helpful. He said that this happened when I was updating because the program was interrupted while the update was in process. The problem is because I needed the USB drivers for updating--don't know how they got deleted but once he sent me an email with the instructions and attached zip file to reinstall the drivers and reset machine, everything is good to go again.
Posted on Apr 02, 2009
The system bootloader software got scrambled when you did the update. You can escalate it to a software tech and they may be able to give you the bootloader image file. If not, you'll have to get an RMA and send it back for a unit swap.
Posted on May 19, 2009
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