Question about Amazon Kindle Paperwhite

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Response to page turn command very, very slow, Also omits text at times.

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You might want to try a reboot. This means when it's on, pressing and holding the power button for about ten seconds until it shuts off and shows a blank screen and about five seconds thereafter just to be sure. Do this when on the home screen. Then press the power button once and wait until the Kindle tree appears and a progress bar shows. It'll take a minute or so for the progress bar to go all the way across then it will boot up into the PIN or home screen depending. I would recommend using a PIN as if you ever lost it anybody can use your account to buy books.

Pressing the power button one short time only puts it to sleep so every so often, if it becomes balky, doing a reboot clears and speeds it back up.

Posted on Mar 29, 2015

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Posted on Jan 02, 2017

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I cannot turn pages on my Kindle and opening books is very slow. What do I do?


My wife had the same problem. I held the power button down to turn Kindle off. Repressed power to turn on & startup again. Open a book & pages should turn normally again. Electronics devices need to be periodically turned off to flush their cache memory. Hope this helps.

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You'll get better response to fixes by contacting support. Go to computer and log onto amazon.com. below search bar click help, then device help. fill out form and I always use call back. They are fairly quick and will talk you through fixes for the problem.

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When was the last time the tablet was turned off (not just put into sleep mode)?
To turn off the tablet, hold the power button for two or three seconds, then tap "shut down" when asked if you want to shut down your Kindle.
After the device has completely turned off, press the power button to restart.

Please reply with more information if this did not fix your problem!

See the following page for more information:
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Found this from doing my own research! Either way epic failure by Toys R Us who should issue an apology and provide some sort of compensation for this inexcusable issue at the worst possible time!.....

I was just able to register and setup parental control from desktop browser after more than 2 hours trying different approaches. I then used that account info to login into tablet and activate controls. Here is what I did step by step.

1. When you try to activate your tablet it open page at this URL: (you might have to restart process couple times - site seems to loose info enetered in previous step)

http://mpf.profiltechnology.fr/wzdinit.aspx?guid=0099FXFX7X00-0&model=TABEO%208&app=darkcafe

You will have to replace guid value 0099FXFX7X00-0 with the actual value of your tabled ID - you should be able to see it in browser address bar.

2. Complete 4 step account setup wizard - in last step when it asks for "Child's firstname" enter unique Id there something like JoeDoe2009 - there seems to be some issues with unique names for app because when I enter my sons name it said it was already taken.

3. After Child's name was registered you will be redirected to payment page - you will have to enter Credit card payment info for $1 transaction (text says that you will be reimbursed for that later).

4. You should see page saying tablet was registered and You should receive email with your Id and password in clear text to email you used for registration.

5. Go back to tabled and tap on MobileParentalFilter icon (one that looks like flower) -- you will see registration wizard again -- on the bottom there is a link saying "ALREADY GOT ACCOUNT" - enter your email ID and password there - you will be taken to parental filter activation on tablet and all should be set.

That's it. Again be ready to restart this process from any point all over again because site is very slow and seems to loose your session.

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Email accounts can be hard to sort out if you don't know what you are doing. Have you thought about changing your email address to someone like Hotmail, Google, Yahoo.
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What sort of PC are you using? It will help if I know so I can answer the question about copying and pasting.
With a laptop you put your pointer to the start of the text you want to copy and then click on the left side of the trackpad and keep pressure on and move from left to right until all the text you want to copy is highlighted. You can now let go of the trackpad and press you Command key + C or go to the menu bar and select Edit and then Copy. The url is now copied, now to paste you put the pointer to where you want the url to be and simple press command Command key + V (on a Macbook) or go to Edit again and select paste from the drop down menu. You should now have copied and pasted your url?
Hope that is of help.

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The command.com is a key file in the booting up process of computers. You either have a virus that destroyed it, or your hard disk drive is failing. Try going into the CMOS and make sure the CD is listed in the boot order and first, then boot to system CD.

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