Question about Janome Memory Craft 10000

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I have lost the dongle that came with my used machine. Can I get a replacement?

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Contact Janome... if you are the registered owner, when you provide your serial number and your registration is confirmed, a dongle can be available to you. The purpose of a dongle, is to prohibit fraudulent use. Either the software is protected or the machine with the specific and special capabilities, will only work with the dongle.
good luck, either way Janome should be able to assist you within their customer service department or support department.

Posted on Mar 30, 2015

  • Shirley Neibarger Mar 31, 2015

    Thanks for the info. I usually know more about industrial machines and this was a mystery to me.

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Flash Memory 'stick' or 'drive.'
On eBay via link below:

Welcome to eBay

Posted on Mar 30, 2015

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Not sure what part you mean. Could it have another name or spelling?

Posted on Mar 30, 2015

  • Mike Tellegen Mar 30, 2015

    The spelling is correct, a dongle,… Is a security piece of equipment that plugs into the machine, that provides the original purchaser, or official licensed owner to use the machine with all its capabilities.

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