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Why doesn't the ARC TV sound work through the HDMI cable? Is it because the KDL-52XBR7 only has the Bravia Sync and no ARC support?

I just installed the BDV-E3100 Home Theater and the TV sound would not work through the HDMI cable. I had to install a Digital Optical cable between the TV and the Home Theater to get the home theater sound to work. The Blu-ray DVDs, Bluetooth to iPhone, Internet sound all work. The TV sound would not come on - it would try and displayed a message - connecting to external speakers - but no sound. Had to click TV/Audio on the Home Theater remote to switch the TV back to it's internal speakers. What a pain - I am guessing the Home Theater ARC - Audio Response Control will not work with the TV Bravia Sync over the HDMI cable. My only solution is to install a digital optical cable from the TV Audio out to the Digital Optical port on the BDV-E3100 to hear the TV sound on the home theater system. Anyone have any suggestions???

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  • Cheryl Roberts
    Cheryl Roberts Mar 27, 2015

    I am using the Sony DLC-HE20S Slim High Speed 4K/3D/Ethernet HDMI Cable - 6.6' to connect the devices.

  • rdjagger Mar 27, 2015

    Well then I have no idea, but to tell you I have same issue with a sound bar and a Panasonic tv. And my only solution was same as urs. Sorry, good luck.

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  • Master
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Not all Hdmi cables have same capabilities. Check out:
http://www.hdmi.org/consumer/finding_right_cable.aspx

Posted on Mar 27, 2015

  • Cheryl Roberts
    Cheryl Roberts Mar 27, 2015

    Sony DLC-HE20S Slim High Speed 4K/3D/Ethernet HDMI Cable - 6.6' is the cable I am using... It is the ARC supported cable.

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