You should have an email address associated with your Amazon Kindle account. Go to Amazon dot com and attempt to log on to your Kindle account. When you put in a wrong password it will reject it but there should be an option that says something like *forgot password?* You might have to enter a wrong password a couple of times before this option becomes available. Click on it and it should take you to a page where you can reset the password which means they will email you a new temporary one or something like answering your special questions right that you can use one time to log onto your account. Once on, you can create a new password and do your bank details changes.
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