Question about HP LaserJet 3330 All-In-One Printer

3 Answers

HP LaserJet 3330

Scanner/Printer/Copier bulb stuck on right side - loops in small range.

Posted by on

  • 2 more comments 
  • Peter tailor Dec 06, 2007

    My printer says "scanner error, switch off and on". After that, same messages. The scanner is on the right side, with big noise for a few minutes.

  • peterchow Dec 11, 2007

    same problem here, trying to find an answer still.

  • NewMember Dec 20, 2007

    Same problem. After it warms up a bit, I hear a loud "clunk-clunk-clunk" sound from the right side of the machine, then I get the "Scanner Error" message.

  • fredwill1 Mar 28, 2009

    I have the same problem: After the unit has been on for a few hours, I first here the clunk clunk from the right side then the error is displayed. Is this a cleaning issue, software or a heat problem?




3 Answers

Remove the small glass pane of the left side of the scanner bed. You onlt need to remove one screw. Push the driver belt which will move the scanner to the left. It can be a little tricky to move the scanner the last little bit so you may need needle nose pliers or someone with a hook (I used a fork) to pull the scanner last little bit. Once the scanner is in the open spot where you removed the glass panel, simple take a q-tip and clean the mirror.

I did this and my machine is working just fine.

Posted on Feb 10, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Extend to a Solurion #1
If youo can't move it to to the end, just turn on machine, and when it moves to a good position, turn it off again (you can do this several times, until you have a proper position.

Posted on Mar 26, 2009


Yes there is a fix.
Firmware and Clean optics.
There are a couple internet posts for the problem.

To reset the scanner turn on until the scanner move, then unplug do this 3-4 times about 35sec ea then let the machine do a complete restart(takes a little while) If the problem comes back clean optics and do firmware update

Posted on Jan 07, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Cant print. says printer is offline, printer says scanner bulb is warmimg up. im using a mac


Your issue is caused by dust in the scanner optics. Here is a link to a web page with instructions on cleaning the optics and clearing the error.

I hope this helps, if so please rate my solution.


Sep 21, 2011 | HP LaserJet 3330 All-In-One Printer

1 Answer

Small screen says scanner bulb warming up and bulb is oscillating side to side and making a noise.

upper lasser-scanner assy is durty you have to clean it using dry cloth carefully

Nov 26, 2009 | HP LaserJet 3330 All-In-One Printer

1 Answer

I have a HP laserjet 3330 that says "scanner bulb warming up" and makes a clunking noise whenever I turn it on. It never gets past this. I opened it up and disconnected the scanner/copier - now I can print...


Here is a link to a file from the HP web site. This explains how to open your scanner assembly and clean the scanner mirrors. These instructions are provided as-is. I have used them to repair many of these units with your problem, but because of the technical difficulties in opening your printer and performing the repair we accept no responsibility. You can download the instructions here,

I hope this helps you save your printer.

Corporate Computer

Jun 25, 2009 | HP LaserJet 3330 All-In-One Printer

3 Answers

Service tech seeks service manual in .pdf for hp laserjet 3330

Any HP printer. All parts diagrams:

Apr 02, 2009 | HP LaserJet 3330 All-In-One Printer

1 Answer

Scanner bulb stuck on left after mirror cleaning, machine frozen

The scanner is locked. You need to see the user manual and look for the scanner lock. It just needs to be switched to unlock.

Feb 12, 2009 | HP LaserJet 3330 All-In-One Printer

2 Answers

HP Laserjet 3330 with Windows Vista

no you cannot print on both sides have to give the prints 2 first the paper will print on 1 side then insert the same paper in the printer and give the remaining printout and it will print on the back side of the same you can do it manually but the automatic printing on both side facility is not in HP Laserjet 3330 printers.

Sep 29, 2008 | HP LaserJet 3330 All-In-One Printer

1 Answer

Scanner error message hp laserjet 3030

This problem has to do with the scanner mirror. You may hear a grinding sound, also. The reason it does this is because the scanner bulb cannot find 'home', so it keeps trying to find it. Well, it uses the mirrors to reflect on another object inside the scanner to tell it when to stop. The mirror on top of the right next to the scanner bulb may need to be cleaned. This works every time for me, except the same problem always comes back sooner or later.
how to clean-
1.unplug your scanner
2.notice the glass covering on the left side, it can be removed with a Phillips screwdriver. Unscrew the plastic surrounding the glass and then remove the glass covering.
3.Plug the scanner back in and wait for the scanner to move left and then unplug it before it starts moving to the right. Repeat this until scanner bulb is all the way on the left of the machine.
-an alternative method-
with the glass covering removed, use a pair of pliers to move the small belt that moves the scanner bulb. keep moving it until the scanner bulb is all the way on the left of the machine.
4.With the scanner bulb assembly in reach, grab a Q-tip and gently clean the mirror that is just to the right of the bulb. You might want a flashlight to see the dirt and dust.
5. Put the glass covering back on.
6. Plug in the scanner.
At first to me it seemed like it wouldn't work, but it does.
Hope it helps. Reply back if it does.

Jul 14, 2008 | HP LaserJet 3330 All-In-One Printer

2 Answers


Sounds like the scanner bulb mate. There is a post on here already about how to fix the scanner bulb problem.
Hope you fix it

Apr 05, 2008 | HP LaserJet 3330 All-In-One Printer

Not finding what you are looking for?
HP LaserJet 3330 All-In-One Printer Logo

Related Topics:

278 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides