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beverly pope Posted on Mar 24, 2015
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After registering, i can get you tube but cannot get netflix or other channels on my tv. message HDCP unauthroized, content disabled comes up. Can anyone help?

Am able to get YouTube but cannot get Netflix or other apps.

1 Answer

ka4iup

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  • Master 4,062 Answers
  • Posted on Mar 24, 2015
ka4iup
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Please get out your manual and start here for Netflix:
https://help.netflix.com/en/node/12386

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I keep getting a HDCP error on my LG tv, I have a ROKU, and it doesn't matter if it is is plugged into the first port or the second port, arc. Or if is HDM1 or HDM2, the error message keeps coming up

hi this is caused by a stup1d copyright protocol in hdmi called HDCP.
If your TV is an older model it may not have HDCP compliance.
I call it stup1d because you can be legally watching content and still have problems if your tv is not HDCP compliant.
see
https://www.howtogeek.com/208917/htg-explains-how-hdcp-breaks-your-hdtv-and-how-to-fix-it/
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How To Solve The HDCP Error On Roku?

The Roku HDCP error code 020 is caused when the Roku player is not authorized to play certain content on your TV. This compatibility issue mainly occurs when you have faulty cables or an older TV. Whichever is the case, you need to troubleshoot the problem accordingly and then, start streaming content seamlessly on your Roku. For help on this Go Roku HDCP error, visit our website https://www.go-roku-com-hdcp.com/ right away or do give us a ring at our toll-free support number +1-844-576-1390 which is open 24/7
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Why after choosing a show a message comes up on the screen "HDCP unauthorized content"

To resolve the issue "HDCP Unauthorized. Content Disabled" on your Roku, follow the steps below. If a purple screen appears on your TV showing "HDCP Unauthorized. Content Disabled", it's usually caused by a loose HDMI connector, or is caused by a problematic HDMI cable
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Roku displaying HDCP unauthorised. Content disabled. How do you fix this so you can see the picture.

If a purple screen appears on your TV showing "HDCP Unauthorized. Content Disabled", it's usually caused by a loose HDMI connector, or is caused by a problematic HDMI cable.
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I keep getting a message: HDCP unuauthorised. Content disabled. Across the screen.

Internet disable on cable box or televisio what are you using specify please
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Hi ROKU stick does not show any films on Netflix, BBCiplayer etc.

Please contact ROKU customer support on this problem.
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Roku 3 hdcp

Hello... I searched the internet and found this. I hope this helps...

To resolve the "HDCP unauthorized. Content disabled" issue, try these steps:
  1. If you are trying to stream 4K Ultra HD content when you see the purple screen, review the instructions for setting up your Roku player for 4K. Go to the next step if you continue to see a purple screen.
  2. On both your Roku player and your TV or AVR, unplug each end of the HDMI cable.
  3. Power off your TV and your Roku player and unplug their respective power supplies.
  4. Reconnect both ends of the HDMI cable, pushing them firmly, all the way in.
  5. Reconnect your TV and your Roku player to their power supplies and power them on.
  6. Try viewing the video again.
If the above did not resolve your issue, try these additional suggestions:
  • Try a different HDMI input on your TV.
  • Try using a different HDMI cable (less than 6 feet if available), just to make sure the cable you are currently using does not have any defects.
  • If you are using an HDMI switch or AVR, try connecting the Roku player directly to the TV.
  • Try another TV, if possible.
  • If you are using a computer monitor, try using a TV, if possible.
  • Try using different Display Settings on your Roku player. You can find these settings under Settings >Display type.
  • If this is the first time you are seeing this HDCP purple screen after setting up your Roku player, ensure that your TV and/or AVR supports HDCP. Contact your equipment manufacturer for more information.
Nov 17, 2017 • Roku 3
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Netflix cuts out and have to restart on my bravia tv, using only the smart tv to watch netflix

Sounds like your HDCP is failing [High-bandwidth Digital Content Protection]. HDCP is used to protect digital copyrighted content as it travels from a device to your TV, usually via a HDMI or DVI cable. Or by WiFi.

If HDCP fails on either end of the connection the default is to halt the stream, possible solution, reverse the ends of the cable or if this fails try a new cable. Don't go for a cheep cable though. But in the same vain you don't need one of the ultra expensive ones either.

If WiFi then the signal could be weak, this is nothing to do with the speed, but with the strength of the signal.

Changing the Wifi channel could work as this may obviate loss of strength due to interference. Also check other unrelated devices, for example a microwave oven with faulty shielding would cause issues when running.

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When trhing to watch Netflix I get an error message"this content requires HDCP for playback" on my LC320EMX

HDCP- High bandwith digital content protection is something that would be built into your tv. it prevents you from copying programs to another device. You have two options- one use a different type of cables like say rca red-white-yellow cables or for hd video. component blue green red cables and red and white cables for sound
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