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jackie rogerson Posted on Mar 23, 2015

My laptop wont turn on after update the screen is black had to refresh it will i lose all my games n stuff that i had on it

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Simon Moelsted

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  • Contributor 13 Answers
  • Posted on Mar 24, 2015
Simon Moelsted
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Joined: Mar 24, 2015
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If you reinstall Windows, there will be a folder called windows.old, which contains your old files, such as your games. So if you just reinstall, and don't delete the files on the harddrive, you should be fine.
Might want to install the newest video drivers too.

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0helpful
1answer

My screen keeps flickering and its only two weeks old

Step 1 Change the refresh rate to match the capabilities of your monitor. The refresh rate is a measurement of how many times the screen redraws each second. Although this setting is related to older, desktop monitors, it can affect the quality of the Liquid Crystal Displays found in laptops. Right-click the desktop and choose "Screen Resolution," then click "Advanced Settings" and "Monitor." If enabled, place a check beside "Hide Modes That This Monitor Cannot Display" and choose a higher refresh rate from the list.
Step 2
Update your graphics card drivers. This is the most likely cause if you've always had a problem with flicker. Look for "Hardware and Sound" in the Control Panel and click "Device Manager." Under "Display Adapters," you'll see the exact brand and model of your video card. Go to the manufacturer's driver Web page and search for this model to download the appropriate drivers. Alternatively, you can revert to an older driver if the flicker began immediately after an update. In this case, return to the Device Manager, right-click your adapter and then "Driver." Click "Roll Back Driver" and "Yes" to confirm.
Step 3 Turn on Vertical Sync if the flicker occurs when DirectX or OpenGL is in use, for example, while playing a PC game. Vertical Sync, or VSync, locks the refresh rate of the application to the refresh rate of the monitor. Horizontal flicker is reduced, which improves image quality. For Nvidia cards, VSync is found in "Manage 3D Settings." For Intel, look for "3D Settings" or "Asynchronous Flip." On ATI/AMD cards, turn on "Wait for Vertical Refresh."
Step 4
Lower and raise the laptop screen repeatedly to determine if the flicker is related to movement. Hardware failure is the likely cause when flicker occurs only when the laptop moves. Most likely, the screen cable is loose or damaged, but the inverter and backlight can also cause this problem. The laptop needs to be opened in order to confirm the problem, but do not attempt this unless you are familiar with PC repair and do not mind voiding the warranty. For the best results, take the laptop to a licensed technician or send it back to the manufacturer.
0helpful
1answer

My ps3 wont let me updat it keeps showing error 80710723 i tried turning off the media stuff and it still didnt work can u help me asap please

go to options go to umd auto -on and then get the original fw and update from memory card simple hit me back if u still dont get it.
0helpful
1answer

Computer turns on but windows does not load after the page that says acer press f2 for setup screen goes black and lights stop flashing. Tried to start in safe mode still wont go just comes to screen that...

Well in the start up process this is really what happen the first couple second of the computer starting up...
the first couple seconds after hitting the power button it does a hardware check..
All hardware passed it proceeds to the software check the drivers and stuff...
if the computer comes to a black screen after start up, or any weird writings, then basically some hardware didn't pass the test and failed causing the start up to fail...
If thats the case i would recommend taking it into a local repair store or calling manufacturer if still under the standard 1 year warranty...
nothing to lose, but a welcome screen to gain, give it a shot...
0helpful
1answer

Monitor

are you sure that its your screen? try another screen if it does it. if not, then try using a differant res and refresh rate.
beings that your screen freezes and then goes black on exit.
I would say, your game is heating up your computer by useing stuff that usually dont get used. try removing the cover and carefully cleaning all heat sync's so it can breath.
if the problem continues, please report back, with more info, on what game and what model system you have with operating system. also if you added a video card.
0helpful
1answer

Stuck on refresh/black screen

I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep
0helpful
2answers

Refresh database hang up and screen turn black

Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
1helpful
1answer

Sansa e260 freezes up

It's not suppose to say Refresh Database when you connect it to the computer, it's only suppose to say that when you eject it OUT of your computer.

Did you load a massive amount of files during your last sync?

I don't think there's any need in resetting it if it is able to turn off and on. What I recommend doing is formatting it. Remember, formatting the player will cause you to loose ALL your media stored in the device. To format go to "My Computer" > "Sansa e260" right click and go down to format.

If it formats, then good. Turn it on and it should say "Refresh Database". Change the mode of your player to MTP(?) so that it will no longer refresh the database after transferring media(?).

Connect it back to your computer and reload your media onto it that was wiped out during the format. Now disconnect it and see if it works... It should.

If that doesn't work this should do the job for you: http://sandisk.com/Retail/Default.aspx?C...

Always remember to update the firmware on your products, it is a wise idea to do so. (: http://sandisk.com/Retail/Default.aspx?C... < Get updates with that.

Drain the battery if whatever you do don't work. Sometimes removing the battery for a few seconds on putting it back in works.

If you think you attacked this problem from every angle and still no luck. Contact sandisk: [email protected] Give them some time, their swamped with emails at the moment.
0helpful
1answer

Stuck on refresh database screen

Hi tt, First, I would delete all the files in your Sansa>Music folder - you may have a corrupt or un-recognizable file that is stalling your "refresh". Check and see if your player refreshes correctly - if it does, update the firmware (see below). If this doesn't stop the problem, you may have to format your player - Windows Explorer>right click on Sansa Player>Format>make sure it is FAT32 and unclick "quick format">Start. You will lose all files that you have not backed up - but your player should start up correctly. Then, make sure that you have the latest firmware update - here is the place to get the updater: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 - instructions are on the site. After the update, add the files again and see if the unit refreshes - if it does not - it's probably a bad file. The only thing you can do is to add the files singly (or in small batches) until you find the problem file - I hope that you do not need to go this far! Sandisk has fixed most of the software problems that folks encountered in the last six months - IF you keep you keep up with the firmware upgrades. BTW - I have had my Sansa e250 for two months and have had zero problems - I LOVE it! Hope this helps, Steve
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