Question about Ricoh Aficio AP3800C Laser Printer

3 Answers

Add Toner My Ricoh keeps showing Add Toner Cyan even though I have replaced toner with two new ones.

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  • eddie66 Nov 17, 2007

    Solution #1 fixed the Add Toner problem but now I get coloured streaks every time I print a page. I have cleaned some of the imaging rollers and it has helped to a degree but I can't get rid of the lot.

  • Anonymous Mar 19, 2014

    when i add a new toner loading a few minute then show me toner is almost empty.

  • Anonymous Mar 27, 2014

    add toner error

  • Anonymous Mar 27, 2014


  • Anonymous Mar 27, 2014

    add toner error



3 Answers

Tou can disasemble each pcu BK, cyan, magenta ,yellow ., at the back of the drum is 2 rollers the rubber one is the charge roller and the coloured one is the charge roller cleaning roller , take out the charge roller and wash it with soap and water , take out the cleaning roller and vacuim it out , be carefull not to dammage the drum .make sure that the charge roller is completely dry before you but it back .

Posted on Nov 18, 2007

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Shake the Cyan toner cartridge and make sure it doesn't rattle. If it does then it maybe just a hard clump of toner blocking the cartridge...change it. If not use a vac to clean the hole where the toner cart seats. If no help you will need a service call. there is alot of disassembly to get to the toner pumps, including removing the laser unit.

Posted on Nov 17, 2007

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Your machine has got a toner pump on each of the colours wich transport the toner through pipes , these pipes get blocked and needs to be vacuumed out to clear the blockage .i got the service manuals if you need any further assistance

Posted on Nov 16, 2007

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2 Answers

How do i fix problem Add Toner

The Ricoh has toner and developer. When the developer is depleted it can not get to the right density when toner is added so the machine keeps saying to add toner. You need to clean out the developer unit and put in new developer. Depending upon your model you may need to install a drum and blade too. Ricoh technicians are trained to dissemble the unit and just replace the parts needed instead of getting a whole drum/developer unit. If you live in Southeast Florida Advanced business computers is a great source for help. Computer network repair, printer and copier maintenance repairs, leasing and supplies.

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Hi, the chip on those toner bottles stores information about how much toner is left, so once that chip registers an empty toner bottle, it won't work even if you attach it to a new toner bottle. You'll need the chip from a new toner bottle, or one that hasn't registered no toner.

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If I remember right, the CL1000 won't print if any of the 4 colors are out. You have to replace the cyan toner in order to print, even in black and white.

If you haven't tried already, you can try taking the cyan toner out and shaking it up (just a little bit) to try to get the printer to find the little bit of toner left in the bottle.

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Normal 0 Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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fuser oil is a necessity in ricoh machine, it is entirely different consumable than toner (cyan) you dont need to repair the unit only to add oil or fuser oil, pls contact your supplier to buy one and install asap

no need to send to repairshop

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Dec 28, 2007 | Ricoh Aficio AP3800C Laser Printer

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