Question about iLO (2 GB) MP3 Player
I've played my mp3 for months and now the fm radio will play but the player will not play any of the songs that are installed on the unit. I have lost the instruction book. The unit will come on, but it is in the pause mode and the battery has to be pulled to turn off the player. Sometimes I can get one song to play, but that's it! Each time to control the unit I must pull the battery. HELP!
This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Posted on Jul 05, 2008
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