Question about Jenn-Air JMV8208A Microwave Oven

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I cannot fit the slide tray in position so that when in use it moves properly

Having difficulty with my slide tray staying in position when in use

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I would suggest you contact Jenn-Air Customer Service about this one.

Posted on Nov 18, 2007


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Posted on Jan 02, 2017


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How do I remove a GE spacemaker model jvm130k

I assume that it's mounted below a cabinet on the mounts supplied with the microwave. If that's the case, there are four buttons on the top of the microwave in each corner. They fit into holes in the mount then slide into depressions which hold the unit in place under the cabinet.

To release the microwave push up from the bottom then try sliding it backward first. If you are able to move it, carefully slide the whole unit until it drops through the holes and is clear of the mounts.

Be very careful because the unit is pretty heavy and you'll get its full weight when it drops through the holes.

If it doesn't move when you try to slide it rearward, try sliding it sideways in either direction. The direction you must slide it in is determined by how the mounts were installed but it should slide out fairly easily once you know which way to move it.

Dec 04, 2014 | Microwave Ovens

1 Answer

How to fix non responsive keys on a panasonic nn-sd297s microwave ?

The problem is most likely an improper connection between the new board and the control panel. Most microwave ovens use a locking connector for this cable, and most use the type that has a sliding collar on the connector box. To unlock it, you have to pull the collar up, away from the board, about 2-4 millimeters (be careful not to pull unevenly or so hard you break the collar past its stops). Then the cable slides out easily. To install, slide the cable in and push the collar down around it until it locks in place - you'll feel it click when it does, and the cable will then be hard to remove.

If you pull out a locked cable, you will probably damage it. Fortunately, on your model, it's a separate piece (E4) rather than a permanent part of the control panel.

There are some models that use a friction-fit cable. These have no collar or other latching mechanism on the connector, and the end of the cable has a reinforcing tab on it so it won't buckle or tear upon insertion or removal.

Your next step is to unplug the cable and inspect it to make sure you didn't dog-ear a corner (WAIT - don't forget to make sure the oven is unplugged!). Clean the contacts on the cable with a clean, soft white pencil eraser (the red erasers are a bit too hard and abrasive). If the cable is of the friction fit type, look into the connector shell and estimate how far in the cable needs to go - if necessary, make a target mark on the cable with a fine felt-tip marker. Insert the cable, being careful not to crinkle the corners with off-center misalignment, and close the locking mechanism if present.

While you're at it, double check the other connectors to make sure they're properly seated. If they have latches on the side, make sure the latches are engaged - this guarantees full seating.

May 21, 2014 | Panasonic Genius Prestige Inverter...

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Hinged exaust door on top of microwave only partially opens then repeatedly and rapidly bangs open and closed

The service manual for that model is here.

It may be a bad limit switch / detector switch in the louver circuit or there may be a bad cam in the louver.

There's a YouTube video available showing how to remove a typical over the range grille (and if necessary) control panel assembly in under 5 minutes.

Some additional info on disassembling louvered models:
There are two Phillips head screws on the very top of the outside of the cabinet above the vent.

When they're removed, slide the hood vent grille to the left about 1/4", then then pull it forward.

(There are three L-shaped clips that fit into a slot to hold bottom of the vent)

Then remove one screw (which holds the control panel in place) near the top of the control panel.

Once that screw is removed the panel tilts out so you can disconnect the wires and then slip it out.

Be sure to mark and/or photograph your wires so that each one gets back exactly where it was after the repair.

Reassembly is accomplished by sliding the L-shaped keepers in place, then sliding the vent grill to the right and pushing it into place.
You can find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jan 30, 2013 | Samsung SMH7178STD Microwave Oven

1 Answer

The turntable is not working but I have power


Check the turntable guide to make sure it is lined up properly and that there is no debris caught in it. You may need to re-align or clean your turntable guide.

Cleaning and realigning a turntable guide;

Remove your glass turntable cooking tray from your microwave. Gently wash with warm soapy water to remove any debris. Next remove the turntable guide and clean it in the same manner, with warm soapy water. Pay particular attention to the turntable rollers. There could be spilled food particles caught in the rollers, hindering the rollers' movement. Also, gently cleanse the internal cavity of your microwave, paying special attention to the area below the turntable.

With the internal cavity, turntable, and turntable guide completely clean and dry, return the parts to your microwave. First place the turntable guide on the bottom of the microwave. There should be a circular groove in the bottom of the microwave cavity keeping the turntable guide in place. Follow the guide with the turntable cooking tray. Carefully place the glass tray over the turntable guide and onto the drive bushing. The drive bushing should fit neatly into the grooves on the bottom of your glass cooking tray. It may take some adjusting before the tray will sit properly onto the drive bushing.

Test your microwave after this thorough cleaning and realigning in order to determine whether this has solved your problem. DO NOT run your microwave with nothing in it.

CAUTION: Your microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. We strongly suggest you seek the assistance of an appliance repair technician when conducting any microwave oven repair.

Also, Examine the plastic drive bushing the turntable tray sits on. It may have become worn, or even may have split in two;

Drive bushing replacement

Inspect the plastic drive bushing located below your microwave oven's turntable tray. There may be some debris blocking the tray's range of motion. Clean away any blockage you find, and then test your microwave to see if this has cleared up the problem. DO NOT run your microwave with nothing in it.

However, if upon your inspection, you notice that the plastic drive bushing below the turntable tray is worn and/or broken, you will need to have the bushing replaced. Consult with a certified and experienced appliance repair technician. Replacing a drive bushing is a lengthy and involved process that the average layman should not perform.

Good luck.....

Mar 19, 2011 | Bosch HMT9656GB Microwave Oven

2 Answers

My turntable does not turn

The turntable motor in the microwave oven needs to be replaced.

Jan 24, 2011 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

I have model no. MMV1153BAB and my coupler(pn

The exploded view diagram shows just the motor, coupler, roller, and glass tray.

Unless you were given the wrong parts, I'd say the motor may not be mounted up in the proper position.
You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites.This one is made by Samsung for Maytag / Whirlpool. Here are the Samsung part numbers from the exploded view / parts list and the Samsung parts are cheaper than the Maytag numbers, and you can order them here.

24 DE31−10104D Motor, Turntable
25 DE67−00180A Coupler, Glider
26 DE97−00192C Guide, Tray
27 DE74−20015G Tray, Cooking

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

May 02, 2010 | Microwave Ovens

1 Answer

Roller Stay for Sharp Carousel microwave oven

u can try
but the tray roller is pretty much univeraql if you have problems finding it for that model alost any sharp tray roller will fit the unti
i just grabbed one out of the dump for my personal un it and it works fine

Oct 09, 2009 | Sharp KB6024MK 1000 Watts Microwave Oven

1 Answer

Broken glass tray

Even though these are discontinued, there are apparently a few places where you can still get one of these as "new old stock".

The proper part numbers are either MW-7600-11 or MW-7600-12 and you can order one by part number here.

It may take a week or two, and they may reply back that they were unable to find one, in which case they will not charge you.

If you can't find one, you can check eBay or Wal-Mart and other stores to see if they have a Rubbermaid or Nordic Ware (NordicWare) wind-up turntable like this "Micro-Go-Round". (I've seen them at Wal-Mart).

In some cases, two microwave-safe plates can serve as a makeshift replacement for a missing tray. You have to find a saucer that fits securely on your turntable support, though. I've attached a photo of that, too.

Good luck.

We're happy to help and we appreciate your thoughtful rating of our answer.



May 29, 2008 | Microwave Ovens

1 Answer

Turntable problem 80802

It looks like the mechanism on those models consists of a glass tray a roller ring, and a motor, but in the diagram I don't see a coupler... The coupler may be built in to the motor or tray. You can visit and enter your exact model number - like 721.80802### - not just 80802. The parts lists and exploded view diagrams for the turntable parts should be located in the section "Interior Parts 1". Those will help you figure out what part(s) you need, which you can order online or by phone or in any Sears store. If you need more help, repost with any new details you have. I appreciate your rating of this reply.

Nov 13, 2006 | Kenmore 80809 Microwave Oven

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