hi robert.
see if this helps you,if not go to the link and the bottom.
How to change the display name in Avaya phone?
Press the Select soft key or the OK button or the right arrow key. Use the up and down arrow keys to scroll the
display to the option
Display Name. Press the
Change soft key to
change the
setting or use the left or right arrow keys.
Display your extension number and the date and time on the
phone when it is idle.
marketingtools.avaya.com/knowledgebase/user/ipoffice/.../1408/display_name.htm
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How to change the display name in Avaya phone?
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