Why can't I hear incoming callers on my BTVERVE 410. The handset display displays SILENCE

Next time you have an incoming call:
-Leave the handset down (do not answer the call).
-Press the 'transfer' button to scroll through the different displays until the caller ID is shown.
-Lift the handset to answer the call.
-The next time you have an incoming call it should show the caller ID.

Lets see if I can get my hands on a manual. one moment

Hi Helen,
Try disabling caller display. Prove that you have managed it and then enable it

Call Phone Co and see if you are programed for the Caller ID feature. In some areas this feature cost more. Whether or not you are paying for it, it may not be programmed in their switch for you?

As long as this setting is on the lines and if analogue lines a caller I'd card is installed, press TRANSFER while the handset is ringing to change the display

Using the Caller ID and Redial Lists
Caller ID (CID) is a service available from your telephone provider that shows the phone number (and sometimes the caller's name) of incoming calls. Contact your telephone provider for more information.
Caller ID list



Redial list



When a call comes in, the phone displays the number and name (if available) of the caller.
The phone saves the information for the last 30 received calls to the

CID list.
When it's in standby, the handset shows how many calls came in since the last time you checked the CID list.


Each handset remembers the last 5 numbers you dialed on it. The redial list is separate for each handset.


- - -

change ur settings from network

Hi

Thanks for using FixYa. I think you have stored more than 100 Caller ID messages and hence the caller ID is not showing on Uniden Tru8888. In the following cases the caller ID will not be shown-

If you answer a call before the Caller ID message is received (for example, before the second ring), the Caller ID message will not appear.

When the call is received via a telephone company that does not offer Caller ID service, the caller’s phone number and name does not appear. (This includes some international calls.)

When the call is via a private branch exchange (PBX), the caller's phone number and name may not appear.

You may receive any one of the following messages:

When a private name is received; Private Name
When a private number is received; Private Number
When a unknown name is received; Unknown Name
When a unknown number is received; Unknown Number
When invalid data is received; Incomplete Data

The Caller ID list stores information for incoming calls - even unanswered calls. You can store up to 100 Caller ID messages and phonebook entries (including Speed Dials) for each handset and the base. You can view the Caller ID list through the handset or base during a call or when the phone is in standby mode.

Memory locations for Caller ID messages and Phonebook entries (including Speed Dials) are common, you can store up to all 100 entries for each handset and the base. Caller ID messages are not stored when you have 100 phonebook entries. When you have stored a total of 100 phonebook entries and Caller ID messages, the oldest Caller ID message is overwritten.

Please do rate the solution and revert for further assistance.


Thanks
Rylee

You need to reset the main base and make sure the ringer volume is turned all the way up. Disconnect the power from the back of the main base, press and hold find hs key while reconnecting power until you hear long beep. Should reset base and handset.

I have had this phone (twin) for quite a few years . If your incoming line supports caller ID it should work immediately. I never had to activate this. I would check if caller ID on your line is working. Check with another phone if you can.