I have a Philips DVDR3380 player/recorder which won't recognize any discs even though they were okay previously. Have tried new ones, used ones which I have recorded on and bought ones with films on. Have rung various TV/video service people who say they don't repair DVD recorders and have got no where with Philips as my recorder isn't listed! (only 18 months old).
Should I just chuck the thing out or is it repairable, and if so where do I go?
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Use Phillips own media this unit was designed with DVD+R/RW in mind, it will work with DVD-R/RW discs but Philips invented the + format.
If you are using the DVDR 3380 is recorded video to then upload to your PC the best program is TMPGEnc v4.0 Xpress it has its own function to scan source media from a DVDR, if you use +R or + RW media you don't even have to finalise it. This is only required if you want to play a DVD-R on another standalone
I have never had any problems with SONY and PHILLIPS media, generally speaking cheap unbranded media will have a higher failure rate , but you do get what you pay for when optical media is concerned.
Press 'Disc Menu' and wait for 'no disc' to appear on the screen. Eject the tray by pressing the 'open / close' button on front of the recorder. Enter the following numbers very slowly on the remote control ' 0086000 ' Press ' OK ' button on your remote control. Close the tray by pressing ' open / close ' button on the front of the recorder. You can check this has worked by pressing ' 0009 OK ' on your remote after the tray has closed. A display will pop up on screen showing the Region as 0. This means you should be able to play discs from all Regions. If this doesn't work the first time! try again! Hope this helps!!
If this disc that you are trying to use is a DVD+/-RW and it has been used a few times for DVD-Video or DivX then you can try to do a FULL ERASE using the excellent ImageBurn by lightining now at v184.108.40.206 it takes about 20 mins to erase a full single sided DVD