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Cannot connect to internet

I have a HP desktop PC. It crashed last week and I recovered. Now I caanot connect the internet(my ISP is Qwest withMSN). The modem is working fine and I still can connect to the internet wirelessly from my Laptop. I called Qwest and I was told that I need USB Driver but when I turn on PC, windows XP starts and starts and starts and never open it. There is a sand clock icon that show like it is opening but never it opens. Please help, what should I do?

Thank you very much for your time and help.

Regards

Sukru Ergin
Boulder, Colorado, USA

Posted by on

  • 3 more comments 
  • sukru Nov 13, 2007

    When I turn on PC, windows XP was coming on the screen but never started. I turned it off and turned it on, windows XP starting page was still there and I decided to system recovery, after that I still have sme problem, it tries to open windows XP very slowly, after hours of waiting it opens, but I cannot connect to the internet. Thank you very much for your help and time.



    Regards

  • sukru Nov 13, 2007

    When I turn on PC, windows XP was coming on the screen but never started. I turned it off and turned it on, windows XP starting page was still there and I decided to system recovery, after that I still have sme problem, it tries to open windows XP very slowly, after hours of waiting it opens, but I cannot connect to the internet. Thank you very much for your help and time.



    Regards

  • sukru Nov 13, 2007

    thank tou very much for your help and time. I'll try your suggestions.



    Regards,



    Sukru Ergin

  • Anonymous Mar 23, 2014

    im connected to my neighbors wifi. it connects just fine, but when i open up my browser the connection disconnects what is wrong?

  • Anonymous Mar 23, 2014

    it connected and stayed connected just a couple of days ago, but now every time I open my web browser the wifi connection goes down. But if I close the browser it comes right back up

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  • 85 Answers

What was the reason it crashed, How was it recovered?

Sounds like a Windows file is corrupted.

Posted on Nov 13, 2007

  • Shawn Bowman
    Shawn Bowman Nov 13, 2007

    If it loads slowly I would check out the msconfig and unselect all programs you do not need.

    Also when it boots up .. run a Registry Cleaner program to clear out all files that are no longer needed or clean them up.

    All files can be found on www.downloads.com

    If still running slow, I would back up things you have and reinstall OS only to prevent futher problems.

  • Shawn Bowman
    Shawn Bowman Nov 13, 2007

    No problem, Let me know how it works out.

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