Question about Brother HL-5270DN Laser Printer

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Hl5270 clear "replace fuser" error

I have fitted the fuser and still the message appears, please help ?

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Re: hl5270 clear "replace fuser" error

To reset any of the consumables on your HL-5270 you have to press "Go" and "+" at exactly the same time. You will be given an extended reset menu.

Posted on May 12, 2009

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4. Check the inside of the
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HP LJ 5500dn printer-replaced black toner crtrdg,w/OEM tnr crtrdge, recvd control error mssge 'clean fuser input',which we did according to online HP instructions, & another 'youtube'...

Hi Donna

It sounds like the machine still wants a new black toner, normally this message clean fuser input" clears whent he machine reconises a new Original non refilled cartridge being fitted, so it sounds like you have either a faulty cart or a non gen HP cart fitted like a aftermarket or refill. People often get confused that a cart they are using is OEM when in fact it is a OEM empty that has just been refilled or it isnt HP at all usally marked as "for use in HP" so please ensure we are in fact fitting real toners, if you fitted a HP one you would have to tear open the box it comes in.

If it was call I would unplug it from your pc, power it off then on, remove all your cartridges and ensure they are original HP, I'd remove the fuser and clean the discharge lamp area see HERE.
Id replace any consumable that look suss or was leaking. I test via the control panel ie menu/ information/ print supplies status. Can you get a status page out or does the error stop you?

If it still failed the first thing to do would be to replace black toner cart with another as I think your is faulty. If it is real HP then is a gaurantied item so take it back for replacement.

If a tec was their just 3 days ago it too should be covered, most companies like mine allow recall warranty on repair work on same fault if it occurs within 30 days or original call.

Here your user manual and a pic below of what it wants cleaned but mind you normally a new toner clears the message regardless, please note this error wasnt included in original machine realease it was a firmware update that added it so it may not be listed in early prints of manuals for your machine.

Let me know how you go the more info the better




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I have a Konica Minolta bizhub D2510F it gives me this error C0501. after searching around I found out that this error is a Fuser error. I replaced the Fuser and the PhotoConductor but I still get the same...

The error has to be manually reset. Here is what I found from the official procedure. Hope it works. How to clear a fuser error code (C0500, C0501, C0510, C0511, C0520, C0521). Solution To clear the fuser error code, perform the following after correcting the cause:
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Note: It is not in the same location as the models 7915/7920.
2. Insert a suitable object into the hole to actuate the reset switch .3. The code should clear and a message to close the front door should appear.

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A 925 Fuser Error indicates that the wrong fuser lamp or the incorrect fuser assembly is installed.
  1. If this error appears shortly after the fuser unit in the printer is replaced, put the old fuser unit back in.
    If the error message goes away with the old fuser unit, please check that the new fuser unit is the correct one for this printer model.
  2. If the printer has not recently had its fuser replaced, plug the printer directly into a wall outlet. Surge protectors and power strips can sometimes regulate the voltage to a fault for the printer. If the printer is already on a wall outlet, plugging the printer into a different outlet may solve the problem. Keep in mind that there is no need to have the printer connected to a computer during testing for a fuser error as any pages to test the functionality of the printer can be processed internally.
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