Where can I find replacement parts for the baby picasso mobile? It has a broken piece on the arm that holds the mobile.

parts available here
KitchenAid Microwave Model KCMS185JSS 3 Parts

Jack up front; remove road-wheel (support Picasso on axle stand).

Remove two large torx screws on lower edge of bumper and peel back wheel arch liner (wedge behind hub).

Remove small torx screw holding black plastic support piece below lamp.

Remove 4 torx screws on holder surrounding lamp, pull back holder and support piece and lift out lamp (minding hands on broken glass)

Note that the body coloured bezel will try to fall outwards at this point.

Fit new lamp and push bezel in at the same time.

Refit all screws in reverse order, refit wheel etc.
(Total time 25 mins)

Jack up front; remove road-wheel (support Picasso on axle stand).

Remove two large torx screws on lower edge of bumper and peel back wheel arch liner (wedge behind hub).

Remove small torx screw holding black plastic support piece below lamp.

Remove 4 torx screws on holder surrounding lamp, pull back holder and support piece and lift out lamp (minding hands on broken glass)

Note that the body coloured bezel will try to fall outwards at this point.

Fit new lamp and push bezel in at the same time.

Refit all screws in reverse order, refit wheel etc.
(Total time 25 mins)

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Hello. The best place to find discontinued baby parts is ebay. I believe this is the arm you are looking for.
http://www.ebay.com/itm/Tiny-Love-Symphony-In-Motion-Mobile-REPLACEMENT-ARM-part-/300930553310?pt=LH_DefaultDomain_0&hash=item4610dbd5de
Best Wishes!

go to a bike shop or online search --or notify schwinn for replacement information

1. a Piece of tape to hold the locking arm down works
2. for a more long term fix, I drilled a very small hole thru the locking arm when it was held down with tape, I now put a small nail thru the hole and it holds down the arm.

This solution has been working for me for about 2 years, total cost 3 cents for the nail.

The mobile clips to the side of the crib, and the long white shaft extends up and then out over the crib, ending in the hook. The music box (with the dial and on/off switch) clips onto the hook, and then the two perpendicular arms of the mobile itself meet and clip onto the lower hook on the music box.

Hope that helps!

i DON'T KNOW IF THIS IS A SOLUTION OR NOT. My DW (same make and model) came off after being knocked off with an overly tall dish load. But, in addition, the 'nipple' gasket (looks like the nipple for a baby bottle, pretty much) was broken. I attahced it several times, same problem. I am going to replace the gasket. I think it might be the necessary part to fix the issue.

I had the same problem. All I needed to do was disassemble the ball the shock the motor with a 9 volts battery. I also took it apart, but I don't think that was necessary. Anyway, to open the ball there are two plastic pins on the sides: from the outside you can feel the holes on opposite sides of each half. Holding the bottom part, pry the top part of the ball with a large flat head screwdriver in correspondence with the holes. Once the ball is open, you can pinch the plastic pins to release the bottom part as well. At this point you can try to connect a 9v battery to the exposed motor and see if it turns. If that doesn't work, you may need to open the white box with the mechanisms and see if something is stuck. Be careful in there, since there are quite a few small parts involved.
Good luck.