Question about Zoom (5590-00-03) Wireless Router (G66115)

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X6 modem router

I am getting the following problems with my Zoom X6 modem router
- upon hooking up cables, the internet light is red, despite having an active line, with and without a filter
- when loading the software, it comes up with an error after installation saying there is a registery key error, but then lets you proceed with trying to get the modem working
-when i follow the setup from the CD it says that it can't find the zoom modem
-when i try to do it manually i cannot access
- i have changed all the TCP/IP settings
- I have tried assigning a static IP address
-My computer is a standard Asus laptop which works with other modems

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Re: X6 modem router

Your ISP probably has some setup requirements from the modem side of the router that will need to be identified.

Users guide is here which may help

for general wireless security see

Posted on Dec 06, 2007

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How do you set the router up!!! no diagram to hook up to desktop

How you connect it depends on how you plan to use it. Let me explain:

Some people have a dsl line (high speed internet connection) and their modem from their internet provider only has room for one computer cable to connect and use the internet. If the customer has more then one desktop computer they want to connect to the internet, they will need to buy a router. A router provides multiple ports for several computers to connect to the internet at the same time.

If you have a dsl modem already and bought a router to add additional computers to your network - then follow the instructions below to set it up:

Connect your phone cord from the wall into the dsl modem. Plug in the power cable from the dsl modem to the wall and turn it on. Connect an ethernet cable to the dsl modem (ethernet cables are the ones that look like a regular telephone cord but the ends are a little larger) and connect the other end to your router. Make sure you plug this cable into the port marked "ethernet" on your router. There is only one port for your internet connection line coming into the router, the rest of the ports are for adding computers only. Some routers say the word "ethernet" near the port for the internet connection. Others have a picture near or or brackets around it to show that it is different then the others. Plug in the power cord to your router and turn it on. Make sure you turn on your modem first and let it warm up before connecting your router. Modem power on first, then router power on - always.

Now connect an ethernet cable to your router and connect the other end to the pc you wish to use on the internet. Do not turn on your pc until the ethernet cord is attached. Your dsl modem has to be powered up first, followed by your router and then your pc. All in that order.

Your computer should automatically sense the internet connection upon start up. You can verify that your connection is installed correctly and that your pc is sensing it by looking at the bottom right side of your screen near the clock area. You should see a picture of a computer monitor that represents your internet connection status. Sometimes they glow green when they are healthy. Sometimes they show a red X on top of them if they are disconnected from the internet. If you can't find the Icon for your internet connection on the bottom right side of your screen, unplug the ethernet cable from the back of your pc - while watching the bottom right side area and plug it back in again. Watch for a change to locate the icon. Sometimes there is a downward pointing arrow near the clock which needs to be clicked on to open up the area and view the icons.

Thats all! One line from the modem to the router - another line from the router to the pc - and the internet should be up and running fine.

If you bought a router combination modem - then its the same as above - just without a separate dsl modem. (i.e. Connect the power cable from the router/modem to the wall. Connect the ethernet cable to the port marked "ethernet" for your internet connecton and connect the other end of the cord to your pc. Then turn your pc on. Router/modem power on first and pc power on second in that order)

All the lights on your modem should be green and steady - except for the one marked internet or connection which is usually flashing and moving. If you have any red or yellow lights then you need to troubleshoot and correct the problem before your internet connection will work.

Mar 03, 2011 | ASUS WIRELESS ROUTER |WL-520G - RT...

1 Answer

My modems LAN light is blinking and I can't get Internet, I've tried unplugging it, but the problem still exists, please help

There will be 4 lights...


Power light indicates power supply is good...
Ethernet light indicates connection between modem and computer is good...
DSL light indicates connection between modem and telphone line is good... Also DSL light should be steady and it should not flash...
If it flashes then it says there is a lot of noise in telephone line...
Internet light says whether the internet status is connected or not...Internet light can flash depending upon the internet activity...

Feb 03, 2011 | Paradyne 6381 ADSL2+/ReachDSL Router...

1 Answer

Low signel strength

Common with single antenna routers and adsl/router boxes, i use a zoom x6 adsl with wireless and i was having similar problems , it also has a single antenna so i disabled its wireless feature and got a linksys rangebooster router dedicated to my wireless needs, has good range and its durable, Im basically suggesting that you get another wireless router with dual antennae and use that for your wireless needs, hook that up to your DLINK modem via ethernet cable and disable the dlink's wireless feature...Hope this helps..

Oct 27, 2010 | D-Link DSL-G604T Wireless Router

1 Answer

Cable modem internet works when directly plugged into desktop, but when run through the router, no connectivity

Most cable Internet Service Providers (ISP) use a Media Access Control (MAC) Authentication to establish Internet connections for end-users. A MAC address is a unique 48-bit (6-byte) integer that is attached to an Ethernet NIC for each computer. To set-up your Linksys router to a Cable ISP, you have to do MAC Cloning. MAC Cloning is a procedure which enables a router to copy the MAC address of the PC that's registered with the ISP.
To setup a Linksys router with Cable connection you need to perform five steps:
  1. Verifying Internet Connection
  2. Connecting the Devices Together
  3. Checking the Router's LEDs
  4. Configuring a Linksys Router for a Cable Connection
  5. Power Cycling
NOTE: Before proceeding, use the computer that can go online when connected to the modem and follow the steps below.
Verifying Internet Connection
Connect the Broadband modem to the computer using an Ethernet cable without the router installed and make sure that the Internet connection is active. If it is not, contact your ISP. If it can go online, the PC connected to the modem is the one that's registered with the ISP.

kb4682-001_en.png NOTE: The image may vary depending on the computer and modem you're using.
Once an active Internet connection is established through the modem, connect the modem and the computer to the router by following the instructions below.
Connecting the Devices Together
After ensuring that you have an active Internet connection, connect the modem to the router's Internet port and the computer to any of the four Ethernet ports. For instructions, click here.
After connecting the devices, check the LEDs by following the instructions below.
Checking the Router's LEDs
The Linksys router's front panel will indicate the status of the connection. After connecting the broadband modem to the WAN or Internet port, the computer to an available numbered port and powering on the router check the lights on the front panel of the router. For instructions, click here.
After checking the router's LEDs, configure the router for cable Internet. For instructions, follow the steps below.
Configuring a Linksys Router for a Cable Connection
kb4682-002_en.png For Telstra Cable internet users, please contact Telstra to confirm if your internet connection is using DHCP or HB (Heart Beat) signal. There should be no other machine running HB client upon doing this procedure.
Step 1:
Access the router's web-based setup page. For instructions, click here.

: If you are using Mac to access the router's web-based setup page, click here. If you forgot your IP address, click here. If you forgot your router's password, click here.

Step 2:

When the router's web-based setup page appears, click the drop-down arrow under the Internet Connection Type field and select Automatic Configuration - DHCP.
(a) If you are NOT using Telstra HB, proceed with DHCP setup.

NOTE: If you are a Telstra Cable internet user and you're using WRT120N, WRT160N v1, WRT320N or WRT610N, please select Telstra Cable.
(b) If you are using Telstra Cable, proceed with the following setup. Obtain your user name and password from Telstra. Please disable any HB client that might have been previously running on the PC after the router is configured.


Step 3:
Click kb4682-005_en.png.

Step 4:
Click MAC Address Clone.


Step 5:
Select Enabled and click Clone My PC's MAC.


Step 6:

Click kb4682-012_en.png.

Step 7:
Click Status. Check the value of the Internet IP Address. If the Internet IP Address has numbers, this means the router has been properly configured. You should now be able to access the Internet. If you're not online, perform a power cycle to synchronize the router with the modem. For instructions, click here.



If the Internet IP Address is all zeroes ( click kb4682-008_en.png first then click kb4682-009_en.png. If the Internet IP Address is still all zeroes ( perform a power cycle. For instructions, click here.
If the IP Address starts with or if it has the same first three numbers (octets) as the router's IP address, change the router's LAN IP address to a different LAN segment. For instructions, click here.
Once the router is configured, perform a power cycle. For instructions, follow the steps below.
Power Cycling

Step 1:
Shutdown the computer.

Step 2:

Unplug the router's power cable.

Step 3:

Unplug the Broadband modem's power cable and wait for 30 seconds.

Step 4:

Plug in the Broadband modem's power cable and wait for its lights to appear stable.

Step 5:

Plug in the router's power cable once the modem's lights appear stable.

Step 6:

Power on the computer on and test the Internet connection.
NOTE: If you're not online after performing this procedure, you may need to upgrade the firmware of the router.

Sep 28, 2010 | Linksys Wireless-G WRT54G Router

1 Answer

Hi i ahve a zoom modem, im not at my house right now so i don't know the version of my modem. The internet light is red and everything else is solid green, i tried restarting and holding off for 30 seconds...

u have to configure it to connect to the internet once again through ur default gateway and to look for that open a command line in windows and type ipconfig and u should see ur default gateway. then type that in ur browser and VOILA!

Aug 11, 2010 | Zoom (5590-00-03) Wireless Router (G66115)

1 Answer

Error on istalling zoomx6

Do it manually.
Connect your PC to your router with an ethernet cable. Type into your web browser. Enter the username Admin and the password zoomadsl. Go to Basic setup, fill in your ISP username and password under PPP and click "configure my connection" then save and write to flash (at bottom of page)

Jan 20, 2009 | Zoom X6 Adsl Wireless Gateway Rohs Router

1 Answer

Router worked. Modem quit. Now it won't work with new modem

Ok in this case the problem is more than likely a generic one for all modems. All modems like to bind themselves to whatever device you have initially plugged in when you plug in the power cable for the modem. My guess is you had the pc hooked up directly to the modem and then plugged in the poewr cable to the modem.

To fix this you need to unplug the router and modem cables for 2 minutes. Plug in the modem with it being hooked up to nothing but the wall [Power Cable and Internet Cords hooked up only; no pc yet]

Your router is probably not need to be bridged so there should be a small hole somewhere on the router normally on the back or bottom saying reset. Press and hold that button with the router only plugged into the power no internet or pc [Although it doesnt matter if the pc is hooked up to the router] for at least 10 seconds. This will cause the router to reset to the factory default settings undoing the bridge. After this time the modem should say it has internet and whatever else except a activity light and similar things.

What you want to do now is unplug the router from the power and hook up the modem to the router and then plug the power cable back into the router.

After all this you should be able to go into the pc and access the router and set up the settings you like or need for the router if you want. Otherwise you should have internet again.

Jan 13, 2009 | Linksys Wireless-G WRT54GS Router...

1 Answer

DSL Flashing

You dont need both. Do the following:
Unplug your speedtouch from the phone line at the back of the speedtouch unit. Plug that cable into your Zoom. Then plug one end of an ethernet cable into router and one end into your PC. Type into a web browser (eg. Firefox or Internet explorer) username/password is admin/zoomadsl go to basic setup and input your ISP username and password (the one given to you by your internet provider) under PPP. Click configure my connection. Save changes and then write to flash (both buttons on bottom of page)

Nov 23, 2008 | Zoom X6 Adsl Wireless Gateway Rohs Router

2 Answers

Zoom x6 model 5590 wireless router

Make sure the Connection Type is set to Static IP on the setup page of the router

Mar 10, 2008 | Zoom X6 Adsl Wireless Gateway Rohs Router

1 Answer

Cant connect to the internet

red light means moden is out of sync with the isp. Power cycle. by unpluging the power from the back of yoru modem, unplug Your router and also turn off your computer. Turn on your modem frist wait until all lights are green>If they dont turn green. CHeck your cables. make sure telephone line is plugged into it or cable line. . There should be a cable pluged in from your modem to your wan port. Then from your router to your computer. Is this a wired or wireless connection. If its a wireless connection i need to know what what os your using. so i can help you set it up.

Feb 05, 2008 | Arris WR850G Router (DHWR850G)

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