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turn your volume up on your phone at top swipe down or hit side button volume levels will pop up raise volume !! on all fields try restarting phone run anti malware spyware program a must !!
These smartphones controls all sounds with the volume rocker, the only problem is that it controls only what is currently being use. Just go to any ringtone and tap it in order to play it. While it's playing, use the volume rocker up to raise the sound.
Check in settings, notifications if Viber is allowed to send notifications. Also, check Viber settings for that too.
Besides that, 95% of android phone have this problem with Viber simply because Viber isnt really fully optimised unlike the IOS version.
ok try this go into profiles then go into genral then go in to personalize then go to ring tone choose your tone then go to call alert type and selet ring and vibrate or just ring ect and then press back and press activate
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