Question about HP Compaq nc6320 Notebook

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When I power it I get a black screen. The mute led on the keyboard is ON.

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Re: When I power it I get a black screen. The mute led on...

Remove you battery and disconnect power supply. Press power on a couple of times. reconnect power supply but leave out battery. Press power on. Hopefully machine will boot now.

Posted on Nov 19, 2007

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A blacked-out screen doesn't necessarily indicate a broken monitor.
If the computer has run out of charge or is in hibernation or sleep mode,
if the screen is too dark, or if the display cable has come disconnected from the motherboard, the screen may appear black or fail to turn on. To fix a blacked-out laptop screen, troubleshoot the screen settings, check the LCD connector and see if the computer is awake and receiving power.
Touch the touchpad or move the external mouse to see if the computer is asleep or hibernating. If the computer fails to respond, press "Enter" on the keyboard. Press the power button if the screen remains black.

Confirm that the power indicator light, found at the front of the computer or above the keyboard, is glowing solid green or blue. Confirm that the power adapter is plugged into the computer and into a wall outlet. Confirm that battery indicator light is glowing solid green or blue. Hold down the "Fn" key. Press the up-arrow to see if the screen brightness increases.
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Hold down the power button for 10 seconds to turn off the laptop.
Remove the AC adapter from the computer, close the screen, and then turn the PC over.
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Work your way along the edge of the keyboard bezel to loosen it.
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This document pertains to HP Notebook PCs with the HP Unified Extensible Firmware Interface (UEFI) beginning in late-2008. On startup, you may see a blank screen. If the diagnostic utilities detect a specific problem with hardware components, the fan turns on, but the screen remains blank. To help identify the cause of the problem, various LED lights on the keyboard blink a series of codes. The diagnostic utilities use the LEDs near the Num Lock or Caps Lock keys to blink a series of error codes. At the end of the series the blinking stops. The pattern of blinks will occur any time you attempt to start the computer until the error is resolved. Battery power LED blinks The Battery power LED indicates the condition of the power supply. When starting the computer, or when the computer is in operation, use the chart to identify the power condition. Battery Power LED Component Tested Error Condition Battery power LED off, and Caps Lock/Num Lock off Battery or AC Adapter AC adapter not connected or failure

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