I am not sure of your model but here is some instructions that might work
u When The Battery Is Dead & You Cannot Open The Safe....Don't Worry!!! The lock's computer chip will retain the 6-digit code you have programmed.
1. Take a new 9-volt alkaline battery and "press" the two terminals on it "against" the two terminals on the keypad.....large terminal to large terminal.....small to small.....holding it in place......note that it will not attach to the keypad!
2. While holding the battery in place with one hand, enter your private code with the other.
3. After entering the final number and hearing 2 beeps, while continuing to hold the battery in place with one hand, turn the keypad (with the other hand) to open the door.
4. Replace the dead battery with the new one as noted above.
Leave it for a week. The batteries might have regenerated just enough to open the door once more.
Otherwise there may be a keyhole beneath the front plate.
If all else fails, you'll have to cut the back out of the safe.
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