The pump action gun never worked and I would like to purchase a new one from the company

The Winchester Model 1897 evolved from the Winchester Model 1893. The Model 1897 and 1893 were both designed by John Browning. The Model 1897 is an external hammer shotgun lacking a trigger disconnector. This means that the user can hold the trigger down while cycling the shotgun and once the action is returned to battery the gun fires. The gun itself is classified as a slide action pump shotgun. It was the first truly successful pump-action shotgun produced. Throughout the time period the Model 1897 was in production, over a million of the type were produced in various grades and barrel lengths. 16-gauge guns had a standard barrel length of 28 inches, while 12-gauge guns were furnished with 30-inch length barrels. Special length barrels could be ordered in lengths as short as 20 inches, and as long as 36 inches. Along with various grades and barrel lengths, the Model 1897 came in two different chamberings. One was the 12 gauge and the other was the 16 gauge. The shells should be of the 2-¾ inch or 2-? inch model. Any shells larger are not recommended. An average Model 1897 held 5 shotgun shells in the magazine tube. After including the one shell that could be held in the chamber, the average Model 1897 held a total of 6 shotgun shells. However, this would vary from grade to grade. When working the action of the Model 1897 the forend (fore grip) is pulled back, forcing the breech bolt to the rear which extracts and then ejects the spent shell while simultaneously cocking the external hammer by pushing it to the rear. When the forend is slid forward again, the breech bolt pushes a fresh shell into the gun's chamber and locks into place. This action of sliding the forend back and forth (pumping) is why the gun is classified as a slide action (or pump) gun.

A 500? A 535? A 590? A 600? An 835? All the same, the classic 500 action. The forearm is designed with separate action bars that are pinned in place at the action bar collar on the action slide tube. The pivoting bars made binding and bending of the bars an impossibility and allowed the gun to function even when wet and dirty as sporting guns tend to get. At that time, the late 50's, bent action bars were a pretty common thing. At that time, replacement parts weren't an Ebay bid away. The Mossy pinned bars made the Mossy 500 work well and keep working when others didn't. It's designed to be a bit loose....but today's parts are easy to come by. If you want to stop the looseness, there's an easy way. Remove the forearm wood, make sure the gun is unloaded, of course, and then pull the action slide tube all the way back as if you were pumping it to shoot. With it ALL THE WAY BACK, heat and solder the joint where the bars are pinned to the collar. Takes just a dab of solder on both sides. Word of warning....it is NOT easily reversible! If you don't like the solid feel later, it'll mean a new action slide tube!

it does miss-fire a lot, jams and must pull out stuck staples. not very dependable I think

seeing that you have a staple gun that costs about $20 new, it would most likely cost more then that to have a single part mailed to you. Buy a new gun

I just purchase the powershot 9100 I can't get the trigger to work for the staples to come out. What am i not doing correctly?

You should have what will appear to be a switch or button on the bottom rear. You will either push in and down, squeeze together and pull out, then the rod will come out to reload staples.

From the company that made it. It would be easer to buy a new one.

just purchased a Powershot model 5700m. how do you load the staples?

I have a similar staple gun and I figured out I was loading it wrong. If you are loading it where the spring is, like I did, it won't work. there should be another area close to that spring opening that you put the new staples in.