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Carlton R Samson Posted on Mar 08, 2015
Answered by a Fixya Expert

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How do I change my credit card on file

New card # is in place. Site will not allow new purchace

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Mike

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  • Expert 190 Answers
  • Posted on Mar 19, 2015
Mike
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Joined: Jun 03, 2009
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Log into your amazon account. At the top of page open "Your Account" window then click on Account. Look for the manage payment options on the left of page. There you can add or delete or edit any payment options.

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I need to change my details as have a new credit card

we dont have access to your personal or financial accounts you would need to open your account or profile to change your information
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Several weeks ago I entered a new credit card, it has been used in other departments but will not work on kindle purchases. Please FIX it! No other changes needed.

Hi I added another credit card to paypal because the one i'd been using I'd cancelled that bank account. So when I tried to use paypal the next time I found the old credit card was still my primary card which meant paypal automatically tried using my old card. When I added my new card I needed to make that card the primary card and delete the old card and account... I hope this helped....CHEERS..
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I have changed credit cards...the correct one is on file now

contact amazon administrators direct as it has nothing to do with fixya site
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I have message "There is a problem with your credit card on file". I can't solve this with the kindle.

I had the same problem when my credit card on file expired and I got a new one in the mail. Though the number was the same, the expiration date had changed so Amazon could not use it.

I had to log onto my account at Amazon dot com and update the credit card expiration date and that little security number on the back and then the problem messages went away.
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How can I change my credit card to place an order for coins to play games?

Log on to amazon. At the top of the page open "Your Account" window then click on account. On the left side of page click on manage payment options and there you can change your credit card.
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I have tried to change my credit card no on my kindle unsussessfully

You need to change the number on the Amazon site. Go to Amazon, your account, Manage payment options, will probably ask you to verify log in info, Click on Add payment method, You MUST set new card as default. That may be what you missed. I did it the last time I changed mine. There should be an option to delete old numbers.
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