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Unable to access new hard drive


i have just installed a new Western Digital WD5000AAKS 500GB SATA II 7200RPM 16MB Cache into my pc. It all appears to have been installed correctly as it is shown in the sytem BIOS and in device manager. The only problem is that no icon is appearing in "my computer" therefore i am unable to access or use this new drive.

can anyone help?


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  • tee21 Jul 06, 2008

    I have the same problem, only mine worked at first and was fine, but all of a sudden, it fails to appear in 'My Computer'



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Try looking for the drive in the "Disk Management". Right click on "My Computer" or "Computer" and select "Manage" then select the "Disk Management" item.

If you can see the drive, but there is no drive letter assigned, you may need to format it for your operating system or create an accessible partition on the drive. You can access all these options by right clicking on the drive from the "disk management" screen that you should be on.

Good Luck!

Posted on Nov 13, 2007

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This is probably due to the USB power source. If you are on a laptop, try the "Y" splitter cable that came with the drive. Plug the cable into two USB ports and then plug the drive into the other end.

Posted on Nov 29, 2008

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I was having the same prob and the above did the trick! thanks so much

Posted on Oct 26, 2008

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