Question about Canon FAX-B820 Plain Paper Bubblejet

1 Answer

Can't clean head and then print fax in memory

I have a fax in the memory, but I want to clean the ink cart head before printing it. The fax machine does not allow me to complete a cleaning cycle. If I go ahead and print it, the pages will be blank....

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Dont think about...
just replace the ink cartidge

Posted on Nov 17, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The yellow ink will not print. There is definitely ink in the cartridge. I have tried the cleaning process 4 times.

  1. Print a Print Quality Check Sheet.

    1. Press the Ink or Ink Management button.

    2. Press the up or down arrow key to choose Test Print. Press OK.

    3. Press the up or down arrow key to choose Print Quality. Press OK.

    4. Press Color(Colour) Start.

  2. Closely examine the Print Quality Check Sheet. Each of the four colors is represented by a slanted square pattern made up of individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

  1. The LCD asks you if the print quality is OK for black and the three colors. Choose No.

  2. The LCD asks you if you want to start cleaning. Choose Yes. The machine starts cleaning the print head.

  3. When the machine completes cleaning the print head, press Color(Colour) Start. Another Print Quality Check Sheet will print.

  4. Repeat the cleaning and the quality check process following the Step 7-9.

  5. Compare the second or third Print Quality Check Sheet with the first one you printed in Step 1:
    1. Press Stop/Exit.

Note We do not recommend frequent unplugging and re-plugging of the machine and/or leaving the machine unplugged for extended periods of time.

  • To maintain premium print quality, our product is designed to automatically clean the print head periodically. When the machine is unplugged, it will not complete the periodic cleanings needed to ensure ink does not dry in the print head and may cause poor print quality.

  • Machines with a Message Center or Fax Preview have a 24 hour memory backup. All other machines have a 1 hour memory backup. If a machine is unplugged beyond the memory capability, the clock data is lost and causes the machine to reset. When the machine is plugged back into the outlet, the internal clock resets and the machine will automatically start a cleaning process causing the consumption of ink.
We recommend using the On/Off or Power Save button to power down the machine. Using the On/Off or Power Save button allows minimal power to the machine ensuring periodic cleanings of the print head occur only when necessary and needed information remains in memory.

  • Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.

  • DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

  • Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party ink and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of Genuine Brother Supplies.
    > Brother Genuine Supplies information

Oct 28, 2010 | Brother MFC-5890CN All-In-One InkJet...

1 Answer

Yellow not printing on test print -

You either have a leaking cart or the print head has become cross contaminated. Remove all the carts and check the feed hole under each of them. Make sure they are the color of the ink in the cart. Remove the print head and, using a damp cotton bud (water ONLY!) give the print head a clean. DO NOT use the same cotton bud for all sponges.

If that doesn't solve it then take the print head to a re-inking firm and have it cleaned professionally. Won't cost much and will hopefully solve the problem.

Sep 14, 2009 | Canon Pixma iP4500 InkJet Printer

2 Answers

After being abroad for 3 months i can home to find printer not printing correctly i replaced the 5 ink cartridges but only 2 working Black and cyan

The ink has dried in the print head. If the print head comes out, remove it and apply rubbing alcohol or water with a paper towel to the nozels to disolve the ink. Once the ink seems to be fluid, replace the print head and ink cartridges, do a head cleaning and try printing again.

If the print head cannot be removed, get a childs medicine syringe, draw in some rubbing alcohol. Remove the non printing carts and apply a couple of small drops of alcohol to each ink port on the print head. apply some more drops to the ink port of the carts and replace and try a head cleaning and print.

If this does not work, continue to ask for help. The aim is to save the print head, not buy a new printer.

May 29, 2009 | Brother DCP 115C All-In-One InkJet Printer

2 Answers

New cartridge won't print

  1. Make sure you removed the tape from the ink cartridge.
  2. Press the <Menu> button on the printers operation panel.

  3. Press the left [<] or right [>] arrow buttons to select [MAINTENANCE].

  4. Press the <Set> button.

  5. Press [<] or [>] to select the cleaning setting you want. Select [HEAD CLEANING] for normal print head cleaning. Select [HEAD REFRESHING] for deep print head cleaning.

    Note: [HEAD REFRESHING] uses more ink than [HEAD CLEANING], so perform [HEAD REFRESHING] only when necessary.

  6. Press <Set>.

  7. Print a Nozzle Check Pattern and perform at least two Head Refreshing if the pattern is not correct.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Nov 26, 2008 | Canon MultiPASS F80 All-In-One InkJet...

1 Answer

I Need to Print

Sadly in a word, 'No'.

Here is the exact answer from Brother:

Your Brother machine is designed to stop ALL printing operations
(printing from the pc, printing received faxes and printing copies or reports) when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suction air from the dry cartridge and damage the printhead. Even if you print in black only or change the print settings to MONO or GRAYSCALE to avoid printing in color, the programmed cleaning cycles would still suction the dry cartridge, because they are programmed to clean ALL the ink nozzles.

The only way to continue printing is to replace the empty ink cartridge or cartridges.

While memory is available, black and white faxes will continue to be received into memory. If a color fax is being received, the Brother machines HANDSHAKE will request the fax be sent as black and white fax.

All faxes received into memory will automatically print once the ink cartridge is replaced.

NOTE: Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges.

Nov 26, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

Clogged inkjet

you didnt give us very much info.

the only thing that gets pretty much clogged on an ink jet printer is the print head.

on some printers the print head is a part of the ink cart, on some it a separate part.
if its part of the ink cart try running some cleaning cycles on it, try and take it to a place like walgreens that re-fill them, their machine flushes a solvent thru them under pressure during the cleaning cycle, if it doesnt clean up its had it and needs to be replaced.

if the print head is a separate part it needs to be removed from the printer and cleaned as per the machines manual or if thats not an option or the cleaning doesnt work the print head needs replacement.


Nov 06, 2008 | Office Equipment & Supplies

2 Answers

Nothing there

Did you try cleaning the print cartridge nozzles.

Press Function once and up arrow 2 times
Press the right arrow once and the up arrow once
Press the right arrow once
Press Start/Memory button
It will print a test parttern page

Once you insert the new cartridge did the machine recognize the new cartridge? You had to press 1 for new

When 1 is selected you will get a prompt New Cart: OK?
OK press start.

If you selected NEW the display will show the alternating messages at right. Align Cartridge----1 Print 2 Set

Press 1 to print an alignment page

Hopefully, it will printed. Let me know one way or the other.

Mar 27, 2008 | Sharp INKJET FAX UX-A1000

1 Answer

Print quality is poor

if you replace the black ink cart with an original one then it's the print head
Solution: Cleaning the Print Head - C555 / C560 / C635 / C530 / C545

Untitled Document Follow this procedure to clean the BJ cartridge print head:
1. Press c755funckey.gif 2. Press c755cleankey.gif 3. Use c755down.gif or c755up.gif to select the [HEAD CLEANING]..
4. Press c755set.gif.
The MultiPASS cleans the print head.

Feb 12, 2008 | Cannon MULTIPASS C530 Printer

1 Answer

HP 20 ink refill problem

Did you try a new ink cart? Most print problems with inkjet machines are refilled carts.

Nov 18, 2007 | Brother IntelliFax-2820 Laser Fax

Not finding what you are looking for?
Canon FAX-B820 Plain Paper Bubblejet Logo

Related Topics:

107 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2061 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides