Question about SanDisk Sansa e250 MP3 Player

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It shows Sandisk logo and freezes there

My sansa e280 8gb+2gb micro sd shows the "Sandisk" logo when turned on, then it goes black and white.It remains that way and won't play.

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Remove the SD card and try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Posted on Nov 13, 2007


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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

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Please rate accordingly
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Check the Sansa tutorials at
to make sure you have followed all the steps first.

In my experience, every mp3 player/photo frame/etc with a card reader has a MAXIMUM memory limit for the type of card that it can read. It is possible that the Sansa player can only read 2GB Micro SD cards or smaller - and thisi nformation may not have been available when they printed the manual. If you have followed all instructions, and it still will not read the card, try switching to a 2GB Micro SD card.

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You device is too full. You need minimum 6MB for the "music database". The more music you have, the bigger the database needs to be. Try freeing up 30MB or so, that should solve it. Please add to the question, dont select NOT HELPFUL if this didnt work. Best of Luck.

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