According to what I've read, you can double the original memory, but no more than that, so the max you can have on a Sansa e250 would be 4 GB (2GB internal memory and 2GB external memory). I also read that the micro SD cards holds
music only-no video.
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Well, the most memory from a micro sd card the Sansa mp3 player can take is 2gb, because anything more will freeze up the player because it was not designed to read that much memory. So if you have a 1gb or a 2gb memory card, then you can use them.
In my experience, every mp3 player/photo frame/etc with a card reader has a MAXIMUM memory limit for the type of card that it can read. It is possible that the Sansa player can only read 2GB Micro SD cards or smaller - and thisi nformation may not have been available when they printed the manual. If you have followed all instructions, and it still will not read the card, try switching to a 2GB Micro SD card.
If the 4gb micro SD is a high capacity SD (it will say micro SDHC on it) your player may not be able to read SDHC cards, my sansa can't because it's the 'older version' it will read 2gb and below micro SD cards though (it sucked when I found out because I had just bought a 6gb micro SDHC)