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Anonymous Posted on Mar 05, 2015

I have a vetch base of cs6619 and have ordered and received a new hand set Cs 6609 and can not get it registered although it has been charging foe 2 days. Please advise.

It is cs 6609 and it should go with base cs6619 and nothing is happening.

1 Answer

fmarshall

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  • Posted on Mar 05, 2015
fmarshall
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Joined: Dec 12, 2010
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Sometimes you have to start from scratch. Remove the battery from all the portable units (including the one at the base station). Then start by setting up the base station.
You might try less drastic steps that are similar if you don't want to lose your directories.

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I am trying to replace a handeset on my E5640 answering system. I have followed the procedures to deregister the existing handsets but it will not accept the base code for the last one. The handset I am...

  • Your telephone can accommodate up to four cordless handsets. You can add new handsets (Model E560-2, sold separately) at any time, but each must be registered with the base before use.
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To de-register all handsets
• Unplug the power supply from the base unit.
• Remove all handsets from the charge cradles and base.
• Plug in the power supply while pressing and holding the HANDSET LOCATOR button.
• Continue pressing HANDSET LOCATOR until the IN USE and CHARGING indicators are lit (this could take up to 10 seconds).
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Once the base indicators turn off (up to 30 seconds), the handsets have been de-registered from the base, and can now be re-registered.

To re-register a handset:
• Make sure your handset batteries are properly installed and charged.
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• Enter the 15-digit Base ID number from the bottom of the base unit.
• Press SELECT to accept the new code and complete re-registration.

To re-register a handset to a new base unit:
• Make sure your handset batteries are properly installed and charged.
• Unplug the old base unit. Your handset will display "SEARCHING...".
• Install the new base unit by plugging it into an electrical outlet and phone jack.
• Press and hold the SELECT key until the handset displays "ENTER BASE ID".
• Enter the new 15-digit Base ID number from the bottom of the new base unit.
• Press SELECT to accept the new code and complete re-registration. The handset is now registered to the new base.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

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I bought a new AT&T 2300 to go with my existing 2365 base and 3 2300 handsets. When I place the new 2300 in the base, after charging it, nothing happens no matter how long I leave the new 2300 in the...

possible that the new hand sets are not compatible with the base as it requires same hand sets as the base for the base to be able to register the handsets
follow the user manual to see if there is a how to register section that will help identify the problem
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