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download.tomtom.com/open/.../onexl/.../ONE_XL_US.pdf Above is your user manual..
Go to your safety preferences menu and you should be able to disable the lock. If that doesn't work text back your model number.
you can turn this off by going into your tom tom prefrences and under the saftey heading un click it other wise i would set it back to factory defaluts but ensure that you back up your tom tom first or u may lose ur maps. you can do that by going on to tom tom home which should be included in the box otherwise you can download it from tom toms website.
Hi there, Yes, I too have experienced a problem with locking up when I take my TomTom 910 out of the dock after being connected to my computer. I also took my TomTom back to shop and was shown how to do a Hard Re-set on it. Firstly, you have to locate the reset button (which I see you have. Why it is hidden away in such an awkward position I don't know. I carry a pin/paperclip around with me for this purpose!) Press the reset button once until the TomTom screen switches off. Then with the TomTom off press AND HOLD DOWN the On button on top of your TomTom. Keep holding as white computer script appears on the screen. Carry on holding down until the remainder of the script appears to almost fill up the screen with script info and then this stops. Then release the On button and the TomTom icon will appear. After 2 to 3 minutes the TomTom should switch to show the current location map and look for satellites. Locking on to satellites can then take up to 15 minutes by the way. Hope this helps. Good Luck!!!
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