Download and install the following software which is the correct one for your OS:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-80796-3&cc=us&dlc=en&lc=en&...
Testimonial: "Thank you for getting back to me. Sadly, this download didn't work either. I received a message that said it was not compatible with my operating system. It said it was compatible only with 10.6 and below. Back to square one, I guess! I will call HP later to see what they suggest. Thanks again!"
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