Question about Philips SA920017 MP3 Player

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SA920017 I can not load the sa920017 software on a vista operating system.

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  • shipwreckdw Nov 13, 2007

    Your solution worked; thank you very much. I thought I was going to have to buy a new player.

  • Katia Nov 30, 2007

    Phillips SA920017 GoGear 2GB won't turn on when plugged in to computer which has Vista and tried the Media Player suggestion and it don't show up as being there. I don't know if the cord I got is the right one, but it works for a Nano and fits in the GoGear but a tight fit. I've tried to find the right cord and can't sem to find one. help! Katia




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This could be because your software isn't compatible for Windows Vista.

I've looked on Philips site for any software for that mp3 player and campatible with Vista, but i had no luck.

Have you tryed connecting it to your computer and using Windows Media Player 10 or 11 to add your songs. If now and you want to try go to Media Player 10 or 11 which ever you have if you haven't got a latest version download here

When you've successfully installed media player 11 you've opened media player 11 at the top click on the link called "Sync" once you've done that if your mp3 players been connnected it sshould show a little mp3 player in the top right of the pane.

Now to add music yu simply drag and drop the music you want on your mp3 player to where it says "Drag items here" once you've done that just click on "Start Snyc" at the bottom.

Good luck. Hope my solution was helpful in some way. Further problems just leave a comment on this page and i will get back to you a.s.a.p.

Posted on Nov 13, 2007


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1 Answer

Need computer software

basically those little mp3 players attach as external storage, unless your running something older than windows xp, or OS 10.2 you should be able to plug it in and go.

Dec 11, 2009 | Philips SA920017 MP3 Player

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hi there,

videos from youtube are live-stream, before watching them on your player you will have to grab them, sample them to a video format your player does support and thats it.
I cannot recommend to use a program but try googling 'youtube video grabber' which may lead to some usable results, if the videos uare about to play are your one's...
good luck

Sep 13, 2009 | Philips SA920017 MP3 Player

1 Answer

Deleting Factory Songs and Videos For SA30XX Philips MP3 can someone help me i have no idea how to its bugging me

My Directions:

1. Connect your mp3 player to the computer

2. Open Windows Media Player

3. Click on the icon of your Mp3 player on the left-hand side of the Library

4. Click on the Songs, Tracks, or other Music Folder

5. Find a song or songs that you want to delete

6. Left-click the song once to highlight it

7. Press the “Delete” button on your computer’s keyboard

-Tha Mp3 Doctor

Dec 26, 2008 | Philips SA920017 MP3 Player

1 Answer

Philips sa920017

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Jul 14, 2008 | Philips SA920017 MP3 Player

1 Answer

Can't delete songs

Install and run the Philips Device Manager fro the product CD.
Select the Reapir / Restore option and follow the on-screen prompts.

This will format the player, deleting ALL files, and re-load the firmware.

Use this method whenever you want to clear tracks from the player.

Mar 05, 2008 | Philips SA920017 MP3 Player

1 Answer


On the back is a very little reset button. Push it and it should work.

Oct 02, 2007 | Philips SA920017 MP3 Player

1 Answer

Charging problem....

You might have a "bad" song? Try wipping the songs off and resyncing youre player. Also, for the charging problem. Are you charging it through your computer? I've found that these players charge ALOT better through an AC outlet. I hope this helps.

Sep 05, 2007 | Philips SA920017 MP3 Player

1 Answer

Philips gogear

Try this link from the Philips site. It's what they said to do to put pictures on your player. I'm going to try it on mine soon. I'll post back and tell you how it goes.. I hope it works.. Just follow the instructions..

Aug 02, 2007 | Philips SA920017 MP3 Player

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