Question about HP OfficeJet d145 InkJet Printer

1 Answer

Scanner not working

Scanner carriage will not move

Posted by on


1 Answer

HP Photosmart 2575 all in one...
Working in all areas... except scanner. Cannot scan document.. message states 'error communicating with device'

Posted on Feb 12, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Carriage won't move

Are you getting an error message on the computer? If not replace the scanner.

Apr 29, 2012 | Epson Perfection 4180 Photo Flatbed...

1 Answer

Epson stylus SX 200 one of my cartridges isn't working correctly but how can I change it when no indicator light is showing?

Release carriage lock, and move carriage to replacement position. If you can not remove the lock, then turn on the printer and immediately unplug power when the carriage is moving.Then move the carriage by hand to the replacement position.

Oct 06, 2011 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

I have cx7400 want to change ink ---HELP

Turn off printer, unlock carriage, move carriage to replacement position. Replace ink tank. Or, turn on printer and immediatelly unplug power while carriage moving. Then move carriage by hand.

Aug 22, 2010 | Epson Stylus Multifunction Inkjet Printer/...

1 Answer

Scanner carriage jammed #3 and #6 does nothing.

Check if you haven't moved the scanner lock lever accidentally - find the lock lever (used to immobilize the carriage in transport) and move it to locked position, then to unlocked, and power up your unit. Chances are that the carriage was not dislocated when trying to move while locked, and will start to operate.
If it's not that, it may be a number of things, like broken belt, encoder strip (if any), carriage motor fault - things you won't be able to repair yourself.

Nov 12, 2009 | HP Office Equipment & Supplies

1 Answer

Blinking with L and 1 alternately

the L and 1 indicate the scanner carriage is not moving. Something is stopping it. Open the document feeder and turn the copier on while watching the scan carriage (beneath the main glass) - does it move or try to move ? does it make a noise?
If it seems to be moving freely for a bit and then stop - is it going back to its "home" position (starting point). Remove the main glass and then move the scan carriage by hand (with the copier turned off) .. does the carriage move ok? check for a loose carriage drive wire or debris or something broken. Make sure the carriage locking screw is not holding it. Then turn the copier back on and see if the carriage makes an attempt to move back to its starting point. if everything seems to be moving ok then the problem could ly with the "home position" sensor. It could also possibly be a bad drive motor.

Apr 03, 2009 | Sharp AR-5316 Advanced Digital Imager...

1 Answer

Scanner lite carriage won't move

still having same problem seems motor that operates carriage is not working would like to change if i can find one i have u know anything else i can do?

Apr 01, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

2141 Block carrier

Hi Silvestre,

So the carriage is locked in your scanner, usually the carriage lock on scanners is mechanical so you should try checking the bottom of the scanner and there is usually a switch there. I personally don't have this HP model scanner, but I have something similar, so this may help you in finding out where to unlock it the bottom. Follow this link:

Make sure to turn off the scanner and unplug it from the outlet when you move the carriage lock. You can try to move the switch a couple of times, and plug it back and see if after doing that you are now able to use the scanner.

Otherwise you may have to check with your scanner manual for further help, or call up HP Technical Support, since it's possible that it maybe a mechanical problem with the scanner.

Hope this helps!

Peace! :)

Nov 11, 2007 | HP ScanJet 3200C Flatbed Scanner

Not finding what you are looking for?
HP OfficeJet d145 InkJet Printer Logo

145 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides