Question about Dell Axim X50v Pocket PC

3 Answers

Stuck On Align Screen

I did a hard reset and when my Dell came back to life it to me to the "Align Screen" page. No matter how many times I hit that "X" sign and make it move around the screen - nothing happens. What do I do next?
Dell Axim X50v

Posted by on

  • 2 more comments 
  • Anonymous Mar 21, 2008

    it was so bad

  • Anonymous Apr 05, 2008

    I also have the same problem. After a hard reset, the cross hair keeps moving around no matter how many times I point at it with my stylus

  • lost your do Apr 22, 2008

    After i have reset it because it locked up, it said to align screen. What in the world does that mean? PLEASE TELL ME, I BEGGING YOU.

  • esalisbury Nov 19, 2008

    I noticed that the screen was not aligned as I would have to touch to the side of the scrollbar to keep from opening windows I didn't want. Then a couple of weeks ago, I got the famous 'align screen' and haven't been able to get it off. Hope someone finds an answer soon. What does Dell say?



3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 4 Answers

OK. This is not for the mechanically un-inclined. The short answer is that the touch screen membrane is separating from the display panel and MAY be fixable by inserting pieces of rubberized foam. The following is a post of mine in another forum
I have recently exhaused my patience with the ever-changing screencalibration and decided no matter what, I was going to resolve thesituation or destroy this useless handwarmer in the process. My unit isoff warranty so with little to lose I charged ahead.

Having tried most of the suggested solutions on the forum with limitedand intermittent success, I got out my golden screwdriver and poppedopen my X50.

Using a jewellers screwdriver (xActo would work as well or better) Iremoved the adhesive covers over the case screws. I had a very smalltorx (#5 or 6 I believe) screwdriver purchased from an online cellular phone parts outlet(couple of bucks) and it easily removed the 4 screws (remove batteryfirst!).

I slid a thumbnail under the upper left (or right) corner (the cover isjointed between the silver and black on the edge) and pried the caseslightly open to verify it would part and slowly worked it down theside and the case. It popped off suddenly and without incident (and noshedding of parts/springs/buttons...etc.).

Underneath the entire display plate and touch screen appeared in goodcondition. I gently cleaned the face and edges of the plate where thecontact strips for the touch screen were clearly apparent. Using myPDA stylus, I pressed gently but firmly on the screen over the contactstrips and ran the stylus around the perimeter of the screen plate,ensuring that solid contact was made to the strips. They did not appearto have separated or delaminated in any way but due to the otherexperiences of forum members I expected there was some issue of loss ofcontact. My troubles incidentally began after a waist-high drop of theunit while in its case.

After the "burnishing" of the edge of the plate, I deftly cut twonarrow strips of the "frosted" scotch tape variety and using the tip ofthe jewellers screwdriver and my fingers, placed them directly on thedisplay plate over the top of the contact strips at the top and bottomedges. I did not do the left/right edges as I had never observed theproblem on vertically drawn lines. The tape was applied to "encourage"more pressure and better contact of the touch screen with the top andbottom contact strips.

Re-assembly of the case was not complicated, but pay attention to thespeaker bud and ensure that it returns to the flange in which it isheld as you mate the silver cover plate with the black case. Replacescrews and torque gently but firmly.

I actually tested my unit prior to re-assembly and the EKG pattern Iused to get from drawing a horizontal line across the top of the screenwas completely resolved.

So far it is working without any problems. If your screwdriver is notgolden (or you are faint of heart) locate a friend who is mechanicallyinclined with small devices to perform the surgery. I did not take anyphotos of the surgery as the patient expressed confidentialityissues...sorry. Maybe someone else can snap a few if they try the fix.
This worked for awhile but after about a year the problem next solution/post...
OK...latest developments...the problem has returned somewhat.

I disassembled the case again and "burnished" gently the touch screendirectly above the conductive traces around the edges of the membrane.Again, the problem resolved itself. My take is that there is some sortof delamination of the screen with the conductive paths that ishappening.

Today's therapy for the problem was to take some 3/8" round,adhesive-backed, soft foam rubber pads (the kind you might buy to puton the bottom of a book-end to keep it from scratching the bookshelfetc.), and cut into small 1/16" wide strips. I placed these strips overthe top of the touch screen membrane, directly over the conductivetrace. I did not do the same on the bottom as the problem has alwaysbeen observed (and corrected) with the top strip. You could use largerdiameter pads to simplify the process but the essential issue is theymust be "VERY" soft and spongy (these are really unique in thatcharacteristic). I believe I obtained them from Lowe's. Anyway...if youuse something that is not really spongy, you will likely cause the caseto bulge/deform from the pressure (or worse yet, crack the LCD from thepressure). The thickness of the pads I have is around 1/16".

You could conceivably use a number of other materials to accomplish thesame effect...but you essentially need to use something that willsquish down without exerting too much pressure (soft/spongy) and yetmaintain that pressure in the long term (can't be something that willpermanently deform). Soft foam weatherstrip might be a candidate butmust be trimmed down to a thin height.

The problem is once again resolved. I do note a very slight curve tothe case above the top edge of the screen but it's not excessive anddoes not appear to deform the display (confirm this by viewingreflection distortion of the screen surface). Over time as the foamrelaxes somewhat, this should diminish, yet gentle pressure shouldcontinue to be exerted on the membrane.

Anyway...that's the latest from the "out of warranty" repair attempts.

Good luck.

Posted on Jan 02, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Replace the digitizer

Posted on Jun 09, 2008


Same, has anyone got it off??

Posted on Apr 13, 2008

2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Stuck On Align Screen

This happened to me also. Drain the battery completeley and then do it again. You may have to do it a couple times but it will finally take.

Posted on Apr 05, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I own a Samsung Omnia I (SGH-i900) and I accidently reset its hard disk. I started the device once again and it got stuck at the "align screen" setup. I've been trying to align innumerous times...


The screen digitizer could be defective.

But, try to align with a pen (if you haven't already). And, try the hard reset, again.

If still a problem and still under warranty, contact Samsung for a screen replacement. This is a common problem for the Omnias.

Hope this helps.

Mar 12, 2011 | Cell Phones

1 Answer

Align Screen stuck in loop after hard reset and clean

Hello, I could be able to diagnosticate your problem but first I need to know some more details. At the current state, can your pda be connected to active sync ? (you may try using it's cradle or usb cable) Can you manage to pass in some way of the align screen message? Does the screen respond to taps? When you tap the screen trying to callibrate does the cursor moves or does something? Please try to explain these questions and I'll be back with an answer as soon as possible. Thanks for understanding.

Jun 12, 2007 | Dell Axim X51v Pocket PC

1 Answer

I have a dell axim x51v stuck on dell logo

First check to see if any of the buttons are stuck. If that doesn't help, try a few simple things with the digitizer, the thing you write on. It could be stuck.If there are any gouges, dents, deep scratches or cracks, that could do it, it's toast - but self repairable if you dare. -However- 2 things to try first just for giggles though if there are no cracks: #1. Use your joystick & enter button to navigate through the Start Menu to Settings>>System>>Screen>> Align Screen and align the screen. Worth a try. #2. There might be some crud stuck between the edge of the digitizer and the edge of the case. That can give you phantom key presses. Take a piece of stiff paper or thin plastic and run it *gently* around under the edge where the case covers the screen to scoop out any stuff that may have settled there. Those blister packs that cut you up when you try to open them works well, credit card is too thick for my taste. #3. If it's been around water, there's a very slight chance that putting it on top of the clothes dryer for a few loads will dry it out.Beyond that, needs technical help.

Mar 16, 2010 | Dell Axim X51v Pocket PC

1 Answer

My touch screen froze, so I did a soft reset. This didn't work. So I did a hard reset. All seemed to be going to plan until the 'Align screen' appears. I align the screen as instructed but instead of going...

Whenever you do the alignment touch the spot on the screen with the stylus and hold the stylus on the mark until it moves to the next corner.... this may work

Nov 28, 2009 | HTC Touch HD Smartphone

1 Answer

I have an imate pda2k pocket pc and is working good. Out of curiosity i tried hard reset and it ends to align screen. Everytime i made a hard reset the screen show " tap the screen to setup your pocket pc"...

tap and hold on align target until it moves to next corner or next step, if you are using windows 6 or 6.5 you should be very much accurate on taping and holding to align the screen.

Nov 01, 2009 | i-mate PDA2k Pocket PC

1 Answer

Align page can not run and can't get it cleared out scan not working

Hello rondub,
You can bypass the alignment process from the setup menu.

Oct 17, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Imate pda2k pocket pc shows align screen

go to start, setup, system, screen, and then click align screen. and then it will give u some small circles to tap on it. u tap correctly on the circles. after few clicks it will automatically tell u that ur screen has been aligned. ur problem is solve by a cute pakistani. pakistan live long. love u.

Oct 06, 2008 | i-mate PDA2k Pocket PC

1 Answer

Stuck in stylus tap

Electronics fugar. Get another from your provider.

Aug 29, 2017 | Samsung SPH-i500 Handheld

1 Answer

Stuck On Align Screen

This happened to me also. Drain the battery completeley and then do it again. You may have to do it a couple times but it will finally take.

Mar 20, 2008 | T-Mobile MDA

2 Answers

Cant git pass the align screen on my hp2215 ipack

Have you tried a Hard Reset?
This should get you through it but you will lose all of your info.
Information is here:

Hope That Helps!

Dec 01, 2007 | Compaq MS Pocket PC 2002

Not finding what you are looking for?
Dell Axim X50v Pocket PC Logo

1,187 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Alun Cox

Level 3 Expert

2678 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides