Question about HP Compaq Presario V2000 Notebook

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Compaq Presario V2000 touchpad/battery charging problems

About 2 wks ago my touchpad started working poorly while my computer was charging. Eventually the touchpad would not work while the computer was plugged-in/charging. The mouse-arrow on the screen would not move in any direction that I wanted it to move. Then my computer stopped charging while it was turned on. I had to completely shut it off before it would charge. Once it was turned off it would charge fine, and while it worked off that charged battery (without being plugged in) it worked fine.

I bought a new charger in hopes that it would fix the problem.

It mostly has fixed the problem. However, I am beginning to see problems with my pointer(mouse-arrow) when the computer is plugged-in charging.

Any ideas??

I had my computer completely checked over about 3 months ago (right before my warrenty ran out). They told me my computer was very clean and pretty much free of dust.

I can hear the fan running on the computer.....but maybe it's related to the computer getting hot....i'm nto sure.

Any help would be appreciated.

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  • 5 more comments 
  • NancyJo Nov 13, 2007

    The original problem of the mouse pad not working happened whenever the computer was plugged it....if it was for just a short time or for a long time.

    Now it happens at random when my computer is charging. Basically, all of a sudden my mousepad will start acting up. Once I notice it acting funny I unplug my computer, and the mousepad is fine again.

  • NancyJo Nov 13, 2007

    I bought it in August 2005. Just a little over 2 y.o.

  • NancyJo Nov 13, 2007

    The mousepad itself is hotter than other areas on my laptop. It's also hotter than the left side of the comp (where I think the main hardware is).

  • NancyJo Nov 13, 2007

    Best buy-Geek Squad. They did their whole get up on it....before I lost my warrenty. It's the left side that is getting hot. The fan is also on the left side. THe best buy guys told me that there was something important on the left side, but sadly I don't remeber what it was....most likely my hard drive.

  • NancyJo Nov 13, 2007

    They said the cleaned out the fan and that I had very little dust in computer.

    I think I probably agree with you on the quality of employee's at Best Buy......

    Either way, I'm not really sure what I should do about my mouse-touch pad and the battery charging situation.

    Do you think the best option is to try reinstalling the touchpad? or should I buy some compressed air to clean out my computer?

  • Anonymous Jan 01, 2009

    I have the same problem and can't believe the rubbish solutions people are offering, whyy would there be a change on unplugging power. what, I believe its a problem with the drivedrs but I havent found one that works yet. mine a toshiba a200 does this use a synaptics mouse pad.

  • Anonymous Mar 12, 2014

    How much on line time should I get with a completely charged battery. How do I know when the battery has a full charge?



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I noticed you were talking about over heating issues. Does the mouse issue happen when the computer is on for a period time?

I know with some laptops there is software for the "gadgets" on the mouse pad. If you have software related to it.. try reinstalling.

I am getting mixed thoughts of what you maybe talking about... please explain.

Posted on Nov 13, 2007

  • 3 more comments 
  • Shawn Bowman
    Shawn Bowman Nov 13, 2007

    A family member has the same problem, How old is the laptop?

  • Shawn Bowman
    Shawn Bowman Nov 13, 2007

    Okay, now if you place your hand around the mouse pad or on the mouse pad does it get hot? Any heat difference does make a difference.

    If not, I would say reinstall the OS.

  • Shawn Bowman
    Shawn Bowman Nov 13, 2007

    Your hard drive would be on the right side of the computer i believe where your palm sits. If it is getting hot I would check the fans. Who did you get it check out by?

  • Shawn Bowman
    Shawn Bowman Nov 13, 2007

    they maybe talking about the cpu which controls the whole processes of the computer.

    That is the hottest part of the computer... sounds to me they did not clean the fans.. Not to offend anyone but I'm not a fan of geek squad.. i know people they hired and yeah, no comment.

  • Shawn Bowman
    Shawn Bowman Nov 13, 2007

    With me operating my own business, I would recommend doing both, Now I
    personally would take apart the laptop and blow the air out because
    blowing air thru the fan will not just clear the fan but will blow the dust back into the computer.

    Try both and let me know how it goes



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