Sounds like your PDA is not communicating with the desktop software properly. (is it a refurbished unit?). I would recommend you un-install the desktop software completely, then do a hard reset on the unit. This should start you from scratch. Then, re-install the software and re-boot the TX and configure it, and try a brand new sync. If this doesn't help, you might have to return it. But first, try it with the desktop software on a DIFFERENT computer.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
HI, The first thing you want to do is to do a Hard Reset on the used PDA that you bought as a replacement. To do that follow these steps:
1. Hold down the power button and then depress the small hole in the back
with the tip of your stylus.
2. Continue to hold them both in until you
see the Palm logo.
3. Let go of both of them and then follow the onscreen
directions. You will want to answer yes and use the 5 way navigation
button on the bottom of your pda
and hit up so that is completes the reset. After that you will have to
set up your touch screen and go through the tapping the target. After
you have gone through all this then do a hotsync. It should clear up your problem. Best wishes.
I have concluded that the USB synch cable is not the correct one for my Palm Z22 PDA. There is only one point of attachment on the PDA and it is different from the plug on the USB synch chord. This was the last Palm Z22 PDA in the store so I think that the store clerk rounded up leftover parts and components of previous PDA kits and tried to make a complete set out of it. I am going to return the PDA to the store (Staples) in the next day or two.
Thanks for your offer of help. I will contact you again in the future if I need help.
Here are two resource pages which hopefully will help. The first is Palm support page with an update to download for users of Outlook 2003. The second is a discussion thread of Treo users troubleshooting the same problem. Even if the PDA is different, the issue (and error code) is practically the same, Rather than cut and paste what I think is relevant, read the thread and see if one of the solutions listed helps you.
Yes. You could try to send the info you need via e-mail using the built-in modem or beaming it throught its IR port.
Since you lost your cradle synching with Intellisync wont be available for you.
Let me know if it worked.