Question about Sony Cyber-Shot DSC-S40 Digital Camera

16 Answers

My camera says "Turn the power off and on again"

Well my camera was working ok but suddenly one day it told me to turn the power off and on again...im kinda frustrated with this...please help!!!

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  • Anonymous Nov 18, 2007

    Camera was working fine then one day I try to use it and the screen says access for about one minute then says turn camera off and back on again. Can't get it to do anything else.

  • Anonymous Dec 05, 2007

    Exactly the same problem, it says turn off and on again. It will show me pictures already taken but won't let me take any new ones. arrgggg.

  • fngrpick1 Dec 26, 2007

    Same problem as above. Not resolved by battery replacement, removing memory stick, or plugging camera into computer utilizing cable used for downloads.

  • Anonymous Jan 03, 2008

    any idea how is that fixed

  • RocioG Jan 07, 2008

    I have exactly the same problem... Please help =o)

  • logic_v4u Jan 09, 2008

    Exactly the same problem when i switch on sony digital camera it is showing Turn it off anan On Again.

  • ChynnaMarie Feb 01, 2008

    when i switch on sony digital camera it is showing Turn it off anan On Again.

  • Anonymous Feb 25, 2008

    my camera says turn the power off and on again

  • prakashdavid Mar 06, 2008

    It says Access" and then "Turn the power off and on again. Can you please help me in this regard.

  • Danihc Mar 10, 2008

    My camera says "Turn the power off and on again"... What can I do?!?

  • Anonymous Apr 12, 2008

    turn the power off and on again


  • MLewis35 Apr 28, 2008

    when I turn the camera on it says to turn it off and back on again 

  • anna_bean123 Aug 11, 2008

    when i turn on my camera, it just beeps and says "turn the power off and on again." i've done that several times, but nothing is working.

  • knightmare86 Aug 14, 2008

    My Sony Cyber-shot says access when turned on, beeps, the shutter goes in and out, then says turn off and on. I called Sony help and they said to take battery out then hold power button down for 15 seconds. It did not work. Maybe it will work for someone else though...


  • nophotos Aug 21, 2008

    yes, the same problem as other describe.  the lens goes in and out a few times then ends in the in and covered position, then says turn the power off and on  again, but this does nothing but the same thing over again.

  • ver0nica218 Oct 09, 2008

    Yep. That's What Mine Does.

  • nickycccc Oct 09, 2008

    I have a cybershot DSC W40 my camera says "turn the power off and on again please help.



    tks



  • Anonymous Dec 07, 2008

    same exact problem here!

  • jkas91 Dec 07, 2008

    My spny Cyber-shot says to turn the power on and off again. I've done it many times, and I don;t know what to do anymore.

  • Anonymous Dec 10, 2008

    I have the same problem with "Turn power on and off again." Did you figure out what the problem was?

  • Anonymous Dec 15, 2008

    same problem

  • simbam Dec 30, 2008

    each time i turn my camera on it says turn the power off and on again,i went to some technicians and the told me its a software problem, but where to get the software is the Qn?. i am frustrated 


  • Anonymous Jan 02, 2009

    My camera says "Turn the power off and on again" and it isn't working

  • goatherder Jan 03, 2009

    My camera say "Turn the power off and on again". I tried the listed solutions and nothing worked. We have two of these cameras and both have the same problem.

  • RoxasHughes Mar 24, 2009

    i turned on my camera and the lens goes in and out several times and then it tells me to turn the camera off and on again. What's wrong with it?

  • Anonymous May 15, 2009

    gosh! i went on this site to get the answer cuz my lens is stuck to and says turn the power off and on again. and nothing works!

  • MLewis35 May 11, 2010

    The lens on my camera is stuck in the closed position.  I have tried every idea on this website and none of them have work.  It just keeps saying turn it off and back on again.  It would be interesting to hear what Sony has to say about the problem.  I think they aught  to do a recall and fix them all for free.

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Easy! charge the battery.With power off,whack the base of the camera against the palm of your hand four or five times.wait five minutes,turn camera on and whack the side of the camera nearest the lens against the palm of your hand.then whack the base again and the lens should pop out.Worked for me!!!

Posted on Feb 02, 2008

  • babyborinque
    babyborinque Nov 08, 2012

    My lens goes in and out then says "Turn the power off and on again" my lens is not stuck how do I fix this

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I hit it a couple times on the Cybershot then again on the side the lens is on and it worked!! I was a little nervous about hitting the camera but it worked..

Posted on Feb 15, 2008

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I tried the tapping, etc..etc...My lens was stuck in the open position so I shut the power off and as I shut it off I forced the lens in simultaneously and then powered it up again and it was working..hope it works for you guys...

Posted on Jun 08, 2008

  • Kelsie26 Jun 08, 2008

    i tried the several suggestions and nothing. My lens was stuck in the open position..so I pressed the power button and then pushed the lens softly simultaneously and it worked once I powered my camera on again. Hope it works!

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Thanks purelucky.....I worked for me on Whacking it 4 or 5 times.
Guys try the same plan....Dont rush to a Service center

Posted on Sep 20, 2008

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Try this...With the lens in the open position. Put some wd-40 or even a bit of vegetable oil (pam cooking spray) on the cotton part of a Q-tip. Rub the Q-tip around the outside parts of the extended lens. Worked for me. Good luck!

Posted on May 07, 2008

I had the same problem with a Cybershot DSC-W30.

None of the lens tweaking (or whacking) worked for me but I found that I could trick the camera into working by pressing the 'play' button (to view photos) immediately after I turned the camera on. I could then return to the photo mode.
Cheers
Matthew

Posted on Mar 16, 2008

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I wish it would have work for me?

Posted on Feb 10, 2008

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Well my camera had the same problem its sony dsc-w30 what i did was take a small flat head screwdriver the type that are used to tighten sunglasses insert it in the corner of the lens and gently lift the lense a little then turn power on it should work now

Posted on Jan 03, 2009

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It seems to lots of different factors that can cause the same problem. mine once did that and i opened it to the lens, and it worked. now it does the same problem i opened it like at first ,but to no luck.

Posted on Dec 30, 2008

After trying all the available solutions I found here, I then placed it on the ground, jumped upon it 7 or 8 times, then glued the fragments back together and it worked relatively the same as it did before I jumped on it...except of course the little lights dont turn on now!

Posted on Oct 06, 2008

Hold the snap shot button and power onn

Posted on Sep 15, 2008

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OK after the banging in my palm which did work a couple of times, I decided to open the housing. That is the problem. The lens when it is trying to open or close, is rubbing the top cover casing. Although I do not remember dropping my camera something must of happened. So I mean I took it all apart, so go buy those small screwdrivers from lowes for five bucks. I'll describe as best I can. Look at the front of your camera. My model is a Carl Zeiss model with a metal circle around the lens. I found that the lens is either rubbing on the cover as it opens which means it stops itself before it breaks itself. When I took the front cover off, i kind of jiggled the whole lens casing. I even left it unscrewed inside the case now. While the top cover is off try to turn the camera on and off. When I did this, it was flying open and closing as well. It was working as if I just bought the damn thing. Then I put my cover back on and it started F'in up again. So long story short, something must of happened to the lens housing inside the camera casing. You need to see what is pushing the lens casing against the outer cover. I used small pieces of paper under the lens housing to prop it up so it no longer rubs the case cover when it opens. It took time to do this, so only start this if you have an hour or so. Hope this helps. -Sean If you have any questions contact me.

Posted on Sep 06, 2008

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Same problem wt my dcs-w70, all the babging and hitting into my palm sevral time, but doesn't work at all..

Posted on Apr 12, 2008

You have this problem because your lens is stuck closed

Posted on Jan 30, 2008

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Wel my camera saysa turn the power off and on again, i have a sony cyber-shot 5.1 mega pixeles what should i do?

Posted on Oct 01, 2008

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ONE dropp of 3 in one oil or other light oil. rubben on exterior of lens and wiped off should give it enough of an oil coat to make lens operate smoothly

Posted on Jun 08, 2008

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Posted on Jan 02, 2017

SOURCE: My camera says "Turn the power off and on again"

there is a problem with the lens already and it might need replacement. chances are the price of a lens is almost equivalent to a new camera.. just buy a new one.

Posted on Aug 24, 2008

  • 1 Answer

SOURCE: My camera says "Turn the power off and on again"

My sister had the same problem and I was trying to figure out what it was so I googled it and someone suggested to take the camera and hit it (not very hard) with the lens side down on a table.....This may sound completely crazy but I tried it and it made a weird sound so I turned it off then on again and it worked!! Hope it works!

Posted on Mar 13, 2009

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