Canon imageRUNNER 2800 Black and White Copier Logo
Posted on Jul 08, 2009
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I emptied the waste toner recepticle on the canon imagerunner 2800, made sure all paper jams were cleared and turned the machine off and on twice, still cannont get the 00019-000 error to clear. Any suggestions would be greatly apprecited. Thank you

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Jay Otaigbe

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  • Posted on Jul 08, 2009
Jay Otaigbe
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Yes, when you emptied the waste toner bottle - you should have cleaned the neck of the bottle because if there is toner stuck to it(which there usually is) the machinestill thinks it's full because an optical sensor reads the level through this neck - through a circular inset that you'll notice upon inspection. Just clean the bottle neck.

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