Thanks so mu
2 problems if i may?
1) have s50 and car port. all of sudden radio doesn't seem to fit in dock anymore. slightest movement and screen show radio still playing but transmitting radio turn to static -have to readjust w/barely a touch but is now happening constantly.
2) knob that changes channelscame off car port. looks like it would fit in easily but will not lock in to three prongs inside radio
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I had the exact same problem happen to me yesterday with my S50. My guess is that the software got corrupted somehow. I fixed mine last night be reinstalling S50 software via USB cable to my PC. Note: You need My Sirius Studio application loaded on your PC. Be sure to press Exit button on My Sirius Software Ap after you reinstall S/W. Patiently wait for S50 to 100% complete before disconnecting. Then, manually turn on S50 (while holding in your hand); do NOT put in car/home dock yet. S50 will then update S/W. When this completes, now you can put in dock. I don't exactly recall, but I think the S50 indicated the dock was being updated, then it defaulted to channel 184 indicating to call Sirius to subscribe. Since I already have a subscription in place on my S50, I just pressed channel 2 (The Blend) from my remote, and then my S50 began updating all channels. Success! I'm so happy my S50 is now working again! Good luck to others experiencing same problem; hope this helps! I can only imagine the frustration trying to get help from Sirius folks for this type of problem...
Bad news my friend. That model isn't supported anymore. Sirius is pretty good about replacing the radio for free and discounting the accessories. You will get one for free. The docks are reasonably priced. The boombox you might be able to get a discount for. The new docks are more designed for multiple units should this happen in the future to you again (like Stratus radios).
There isn't much to service on the radios. If the board is dead it isn't worth fixing. It's cheaper for Sirius to replace it.
I have the same problem.....as I also live in AZ...I even bought a new battery online but that did not work. The unit will not power up in the car dock or on my home dock...even with a new battery. Not sure what to do...I do not want to have to buy a whole new unit since I have all the docks for car and home...Help on this would be great!
The number for Sirius is (800)869-5364. They are very helpful when I had the same locking up problem. They will walk you through the process to update the item. Worked 100%^!
Had absolutely nothing to do with the battery.